Cyara

Senior Content Strategist

Cyara

full-time

Posted on:

Location Type: Remote

Location: United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $130,000 - $155,000 per year

Job Level

Senior

About the role

  • Shape the narrative: Develop clear, consistent storytelling frameworks that connect Cyara’s innovations (AI Trust, Agentic AI, CX Assurance) to customer outcomes and market trends.
  • Create high-impact content: Write and edit compelling content across formats — blogs, bylines, whitepapers, web copy, video scripts, event narratives, and social storytelling.
  • Translate technical to human: Partner with product, AI, and engineering teams to distill complex technology into engaging, plain-language stories that resonate with buyers, analysts, and other influencers.
  • Elevate thought leadership: Collaborate with executives to craft point-of-view pieces, keynote messages, and perspectives that advance Cyara’s leadership position in AI and CX.
  • Drive editorial excellence: Maintain narrative consistency across owned, paid, and earned channels.
  • Collaborate across teams: Work closely with corporate comms, product marketing, events, and demand gen to ensure content aligns with pipeline and brand goals.

Requirements

  • Minimum of 7 years of experience in content strategy, storytelling, or editorial roles within B2B SaaS, enterprise software, AI, or CX technology.
  • Exceptional writing and editing skills — you know how to find the human story in complex ideas.
  • Strong understanding of how to tailor stories for different audiences (executives, analysts, prospects, customers).
  • Ability to translate product or technical insights into business and emotional value propositions.
  • Experience partnering cross-functionally with marketing, product, and communications teams.
  • Proven track record of crafting thought leadership that builds credibility and drives engagement.
  • A self-starter with high creative energy, editorial judgment, and the ability to manage multiple priorities.
Benefits
  • Medical, Dental, and Vision Insurance
  • Flexible Spending Accounts
  • Flexible work schedules and remote first environment
  • Unlimited Time Off in addition to paid holidays
  • Life and disability programs
  • 401(k) matching program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
content strategystorytellingwritingeditingB2B SaaSenterprise softwareAI technologyCX technologythought leadershipnarrative consistency
Soft Skills
collaborationcreativityeditorial judgmentcommunicationcross-functional partnershipaudience tailoringself-startermulti-priority managementengagement buildinghuman story translation