Technology Specialist, Customer Experience
Lithia & Driveway
Salary
💰 $200,000 - $240,000 per year
Job Level
Mid-LevelSenior
About the role
- Cyara is the world’s leading Automated CX Assurance Platform provider, helping leading brands across the globe deliver better CX with less effort, cost, and risk. Cyara supports the entire CX software development lifecycle, from design to functional and regression testing, load testing, chatbot testing, and production monitoring, ensuring enterprises can build flawless customer journeys across voice and digital channels while reducing the risk of customer-facing defects. Every day, the most recognizable brands across the globe trust Cyara to deliver customer smiles at scale. Interested to find out more about us? Check out: www.cyara.com
- Want to know what it’s really like to work at Cyara? Check out this link to meet some real Cyaran’s and read about their individual career journey with us: https://cyara.com/employee-profiles/
- We are seeking highly motivated and experienced Salespeople to join our dynamic team at Cyara in the East of the US.
Requirements
- 5+ years proven SaaS sales experience.
- Professional demeanour with a positive attitude, focusing on problem-solving and "How can I" rather than dwelling on challenges.
- Collaboration with colleagues globally, proactively contributing to the success of both your immediate team and the larger organization.
- Commitment to fostering a collaborative environment and working together to achieve team goals.
- Solid technical acumen in order to add value to customer discussions and translate product strengths into business benefits
- Proven track record in closing deals
- Experience selling AI backed solutions.
- Strong time management skills and high degree of self-motivation.
- Strong work ethic with a desire to drive for results.
- Deep commercial awareness and successful business management track record
- Demonstrated experience of selling to high-value contracts involving multiple decision makers
- Experienced background in developing and managing commercial relationships
- Excellent presentation skills
- Must be highly organized, resilient & motivated to sell
- Proficient in CRM tools, ie. Hubspot, Salesforce or other.
