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Application Site Reliability Engineer, SRE
CXM DirectApplication Site Reliability Engineer ensuring reliability of trading systems. Collaborating in a remote team to automate operations and enhance system resilience.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in .NET/C# application reliability, incident response, and operational excellence. Proficient in monitoring, automation, and deployment strategies to enhance system performance and resilience.
Highest-signal resume keywords
Production Support for .NET/C# ApplicationsIncident Response and Root Cause AnalysisPowerShell ScriptingMonitoring with Grafana and PrometheusAWS Infrastructure Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
.NET/C# DevelopmentWindows Server ManagementPython ScriptingBash ScriptingCI/CD Pipeline ManagementTerraformAurora PostgreSQL TroubleshootingService Level Indicators (SLIs)Service Level Objectives (SLOs)Release Automation
Tools & Technologies
GrafanaPrometheusLokiInfrastructure as Code (IaC)Operational Documentation
Industry Keywords
Production OperationsIncident Response ProceduresAlert DesignMetrics and Logging Best PracticesError Budgets
Tech Stack
Tools & technologiesAWSGrafana.NETPostgresPrometheusPythonTerraform
About the role
Key responsibilities & impact- Own the day-to-day reliability of .NET/C# services running on Windows.
- Participate in the on-call rotation for production trading systems and lead incident response during service disruptions.
- Investigate production incidents, perform root cause analysis, and implement preventive actions to eliminate recurring issues.
- Build and maintain Grafana dashboards, Prometheus alerts, and operational health views across applications, infrastructure, and databases.
- Instrument .NET services to improve telemetry, metrics, logging, and visibility into service health and customer impact.
- Define, implement, and monitor Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budgets.
- Troubleshoot issues across .NET/C# applications, Windows Server, Aurora PostgreSQL databases, AWS infrastructure, CI/CD pipelines and deployments.
- Improve deployment safety, release automation, and rollback strategies.
- Partner with developers to improve application operability, resilience, and fault isolation.
- Automate operational tasks through scripting and infrastructure automation.
- Create and maintain runbooks, operational documentation, and incident response procedures.
- Continuously improve monitoring, alert quality, automation, and platform reliability.
Requirements
What you’ll need- 3–5 years of experience in .NET/C# applications in production
- Strong experience debugging and supporting .NET/C# applications in production.
- Hands-on experience with Windows Server environments.
- Strong PowerShell scripting skills.
- Experience with Python or Bash.
- Experience with Grafana, Prometheus, and Loki (or equivalent monitoring and observability tools).
- Solid understanding of metrics, logging, tracing, and alerting best practices.
- Experience with modern CI/CD pipelines.
- Knowledge of deployment strategies, release automation, and rollback mechanisms.
- Experience working with AWS.
- Hands-on experience with Terraform or other Infrastructure as Code (IaC) tools.
- Experience troubleshooting and supporting Aurora PostgreSQL or other relational database platforms.
- Practical experience with SLIs & SLOs, Error Budgets, Incident Response, Root Cause Analysis (RCA), Alert Design, Production Operations.
Benefits
Comp & perks- Work on mission-critical trading infrastructure that directly impacts customers.
- Solve challenging reliability and scalability problems in a real-time environment.
- Build world-class observability, automation, and deployment practices.
- Collaborate with experienced engineers in a modern engineering culture.
- Influence reliability strategy and engineering best practices across the platform.