HR Assistant – Bilingual Mandarin

CWILL

HR Assistant supporting recruitment, onboarding, payroll, compliance, and employee relations. Helping CWILL, a Shopify post-purchase and retention software company, support its workforce.

Posted 8/17/2026full-timeCary • North Carolina • 🇺🇸 United StatesJunior💰 $50,000 - $55,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in recruitment processes, including job advertisement, resume screening, and onboarding. Proficient in managing employee records, payroll tasks, and compliance documentation while ensuring adherence to labor laws and hiring regulations.

Highest-signal resume keywords

Recruiting ExperienceLabor Laws KnowledgeATS FamiliarityBilingual MandarinMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

RecruitingResume ScreeningOnboardingPayroll ProcessingCompliance DocumentationEmployee Record ManagementBackground ChecksJob Offer PreparationPerformance Improvement PlansExit Interviews

Soft Skills

Verbal CommunicationWritten CommunicationProblem SolvingCollaborationConflict Resolution

Tools & Technologies

WorkableLinkedIn RecruiterMicrosoft OfficeGoogle SuiteNotionSlack

Industry Keywords

Labor LawsHiring RegulationsEmployee GrievancesCompliance RecordsEmployee Handbooks

About the role

Key responsibilities & impact

Post job advertisements on job boards and social media platforms
Screen resumes and job applications
Assist with background and reference checks
Prepare job offer letters and support recruitment events
Manage preboarding and conduct new employee orientation
Handle new-hire paperwork, workstation setup, computer logins, and email addresses
Schedule policy meetings and provide employee handbooks
Serve as the primary contact for new employee inquiries
Maintain employee records and organize employment and tax information
Assist with exit interviews and termination documentation
Manage compensation and benefits documentation
Process payroll tasks, including sick leave and PTO
Resolve payroll errors and assist with payroll and benefits reconciliations, audits, and payment approvals
Process compliance service requests and maintain compliance records and tracking tools
Escalate complex compliance issues to Compliance Specialists
Support performance improvement plans, reassignments, suspensions, resignations, retirements, and employee exits
Send mandatory-retirement separation notices and provide departing employees with documentation
Process final or severance payments and handle post-separation queries
Handle employee grievances, complaints, and incident reports
Collaborate with Legal to prepare and deliver Notices to Explain
Arrange administrative hearings and document meeting minutes
Prepare and deliver decision notices and maintain offense records

Requirements

What you’ll need

1 year of proven recruiting or HR internship/work experience
Strong knowledge of labor laws and hiring regulations
Excellent verbal and written communication skills
Familiarity with an ATS, including Workable and LinkedIn Recruiter
Proficiency with Microsoft Office or Google Suite
Notion and Slack experience is a plus
Bilingual Mandarin required
Based in or willing to relocate to Cary, North Carolina

Benefits

Comp & perks

401(k)
PTO
Paid Holidays
Insurance
Starting pay: 50 - 55k, negotiable depending on experience