Medical Surgical Registered Nurse – Health Coach Consultant
CVS Health
full-time
Posted on:
Location Type: Remote
Location: North Carolina • United States
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Salary
💰 $54,095 - $116,760 per year
About the role
- Conduct clinical assessments and review health data to evaluate member needs and program eligibility
- Assess member readiness, health literacy, and technology capability
- Engage members in chronic condition support and personalized coaching
- Provide individualized telephonic health coaching using motivational interviewing
- Support sustainable behavior change and promote positive health outcomes
- Empower members to make informed healthcare decisions
- Apply clinical guidelines, policy criteria, and regulatory standards
- Consult with supervisors and Medical Directors to address barriers
- Identify and escalate quality-of-care concerns
- Provide accurate health information to support understanding
- Develop and maintain individualized care plans
- Document all interactions per regulatory and accreditation requirements
- Monitor progress and adjust plans to meet member needs
Requirements
- Registered Nurse must hold an unrestricted nursing license and reside in a compact state with multi-state/compact privileges
- 3+ years of acute adult Medical-Surgical RN experience
- High-speed, hard-wired internet connection
- Proficiency with Microsoft Office (Word, Outlook, Excel, Teams, PowerPoint), multi-system navigation and keyboarding
- EMR documentation experience
- Excellent communication skills
- Ability to work independently and collaboratively
- Telephonic chronic condition coaching experience (Preferred)
- Managed care experience (Preferred)
- EPIC EMR familiarity (Preferred)
Benefits
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- Wellness screenings
- Tobacco cessation programs
- Weight management programs
- Confidential counseling
- Financial coaching
- Paid time off
- Flexible work schedules
- Family leave
- Dependent care resources
- Colleague assistance programs
- Tuition assistance
- Retiree medical access
- Many other benefits depending on eligibility
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
clinical assessmentshealth data evaluationtelephonic health coachingmotivational interviewingindividualized care plansEMR documentationMicrosoft Officemulti-system navigationkeyboard skillschronic condition coaching
Soft Skills
communication skillsindependent workcollaborative workmember engagementbehavior change supporthealth literacy promotionproblem-solvingquality-of-care identificationmember empowermentprogress monitoring
Certifications
Registered Nurse licenseunrestricted nursing license