Senior Analyst – Digital Operations
CVS Health
full-time
Posted on:
Location Type: Remote
Location: North Carolina • United States
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Salary
💰 $46,988 - $91,800 per year
Job Level
About the role
- Project implementation, requirements gathering, system setup
- Development of use cases
- Acting as a liaison between developers and users
- Assessing project readiness
- Software training and support of new client business with major organizations throughout the United States
- Operations prod support and troubleshooting
- Requirements gathering support and UAT testing
- Communicate ongoing status and new risks/delays to Project Manager and requestors in a timely manner
Requirements
- Digital industry or software development experience
- B2B client-facing experience
- Health care industry experience preferred; PBM experience a plus
- 2+ years' experience in consulting and/or implementing solutions leveraging a combination of customer technology strategy, future state architecture design
- Experience leading functional or technical teams at client sites on at least two complex full-lifecycle technology project implementations
- Experience designing and implementing technology-enabled business solutions in client-facing and team leadership roles (e.g. technical lead, functional lead, work stream lead, project manager)
- Experience in presenting to all levels; professional, poised, and confident to speak with clients, key stakeholders, and various levels within and outside of the organization
Benefits
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
requirements gatheringUAT testinguse case developmentproject implementationtroubleshootingtechnology-enabled business solutionscustomer technology strategyfuture state architecture designfull-lifecycle technology project implementationssoftware training
Soft Skills
communicationliaisonclient-facingteam leadershippresentation skillsprofessionalismpoiseconfidencerisk managementstatus reporting