CVS Health

Clinical Case Manager, BH Field

CVS Health

full-time

Posted on:

Location Type: Hybrid

Location: Monroe • Louisiana • United States

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Salary

💰 $54,095 - $116,760 per year

About the role

  • Applies advanced clinical judgement to facilitate appropriate member physical health and behavioral healthcare
  • Implements strategy to assess and plan care, direct provider collaboration, and coordinate psychosocial wraparound services
  • Instructs the application of available resources to produce optimal, cost-effective outcomes

Requirements

  • Current/Active Clinical Licensure (RN, SW, LCSW, LPC, LMFT)
  • Case Management experience
  • Strong customer service orientation and problem solving
  • Excellent Communication/Telephonic skills
  • Excellent motivational interviewing skills/ability to built rapport and trust telephonically
  • Excellence in documentation and respecting compliance/regulatory standards
  • Highly organized, remain self-driven without direct supervision
  • Manage time effectively
  • Achieve performance metrics
  • Technology proficiency
  • Ability to travel within 125 miles round trip for 1 day in the field
  • Variable work scheduled with ability to work 2 days weekly until 9pm local time
Benefits
  • Affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs
  • Confidential counseling and financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Retiree medical access
  • Many other benefits depending on eligibility
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Case ManagementMotivational InterviewingDocumentationCompliance Standards
Soft Skills
Customer Service OrientationProblem SolvingCommunication SkillsTelephonic SkillsRapport BuildingOrganizational SkillsSelf-DrivenTime Management
Certifications
Clinical LicensureRNSWLCSWLPCLMFT