Case Manager, RN - Field
CVS Health
full-time
Posted on:
Location Type: Hybrid
Location: Monroe • Louisiana • United States
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Salary
💰 $54,095 - $116,760 per year
About the role
- Coordinates all case management activities with members to evaluate medical needs and to facilitate the overall wellness of members
- Develops strategy to address issues to outcomes and opportunities to enhance member's overall wellness through integration
- Instructs programs and procedures in compliance with network management and clinical coverage policies
Requirements
- Current/Active Clinical Licensure (RN, SW, LCSW, LPC, LMFT)
- Case Management experience
- Strong customer service orientation and problem solving
- Excellent Communication/Telephonic skills
- Excellent motivational interviewing skills/ability to build rapport and trust telephonically
- Excellence in documentation and respecting compliance/regulatory standards
- Highly organized, remain self-driven without direct supervision
- Manage time effectively
- Achieve performance metrics
- Technology proficiency
- Ability to travel within 125 miles round trip for 1 day in the field
Benefits
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs
- Confidential counseling and financial coaching
- Paid time off
- Flexible work schedules
- Family leave
- Dependent care resources
- Colleague assistance programs
- Tuition assistance
- Retiree medical access
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Case ManagementDocumentationMotivational Interviewing
Soft Skills
Customer Service OrientationProblem SolvingCommunication SkillsTelephonic SkillsBuilding RapportOrganizational SkillsSelf-DrivenTime Management
Certifications
Clinical LicensureRNSWLCSWLPCLMFT