Manager, Business Operations Support – Enablement

CVS Health

full-time

Posted on: 3/3/2026

Location Type: Remote

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💰 $54,300 - $119,340 per year

About the role

Serve as a primary technology partner to business operations teams, supporting both ongoing projects and new initiatives
Help ensure operational teams are prepared to use technology effectively through readiness assessments, documentation, and coordination with technology partners
Act as a liaison between business operations and engineering teams to surface issues, clarify needs, and support timely resolution
Assess current-state business processes and supporting systems to identify readiness gaps, operational risks, or unclear ownership
Support operational readiness activities for new or changing technology capabilities, including support models and escalation awareness
Help teams anticipate downstream operational impacts of system changes before they reach end users
Support technology readiness for user-facing and sales-facing tools to ensure platforms are dependable and usable in production
Identify opportunities to improve operational effectiveness through process refinement, system adjustments, or workflow improvements
Support modernization efforts by helping business partners understand and prepare for new or evolving technology capabilities

Experience supporting business operations where technology plays a critical role in daily execution
Strong analytical skills with the ability to understand systems, processes, and how they interact
Clear communication skills across business and technical audiences
Ability to operate independently and apply sound judgment in complex environments
Comfort working with technology teams and collaboration tools such as Jira and Confluence

Benefits

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

analytical skillsprocess refinementsystem adjustmentsworkflow improvements

Soft Skills

clear communicationindependent operationsound judgmentcollaboration