Lead Director, Strategy and Operations
CVS Health
full-time
Posted on:
Location Type: Remote
Location: Illinois • Rhode Island • United States
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Salary
💰 $100,000 - $231,540 per year
Job Level
About the role
- Lead the annual strategic planning process, ensuring alignment with business objectives and rigorous KPI monitoring.
- Apply deep industry, customer and business acumen to anticipate trends, inform decisions, and drive competitive advantage.
- Lead special projects across the organization including executive-level presentations, innovation partnerships, return on investment (ROI) and impact reporting.
- Transform data and insights into compelling narratives and strategic points of view that influence decision-making.
- Demonstrate sound judgment in knowing when to ‘lead versus do’—providing strategic guidance and direction to teams, while leaning into hands-on execution when necessary to ensure quality and timely delivery.
- Communicate key messages ensuring information flow, clarity, and visibility across team, senior leaders and stakeholders through effective communication channels.
- Develop and execute strategies that showcase the value of activities, drive leadership engagement, and ensure organizational awareness of impact.
- Oversee departmental operations with attention to detail and follow through, including leading planning, budgeting, recruiting, and colleague performance review and promotion process.
- Provide leadership and oversight for one direct reports, including: performance management, professional development, and alignment to organizational goals.
- Drive colleague engagement initiatives, including analysis of engagement data and operationalization of action plans.
Requirements
- 10+ years of prior work experience
- 5+ years in leadership roles including planning, budgeting, recruiting, performance and culture
- 5+ years acting as a content architect for executive forums—translating complex program updates into concise, strategic narratives
- Experience managing cross-functional initiatives and driving results
- Experience impacting and influencing key stakeholders across the organization (up, down and across)
- Experience presenting to senior leaders and facilitating discussions in a dynamic environment
- Preferred Qualifications Healthcare experience
Benefits
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
strategic planningKPI monitoringdata analysisperformance managementbudgetingrecruitingcontent architectureimpact reportingcross-functional initiativesstakeholder engagement
Soft Skills
leadershipcommunicationstrategic guidancedecision-makingteam collaborationhands-on executionattention to detailinfluencepresentation skillsengagement initiatives