CVS Health

Executive Director, Agentic AI

CVS Health

full-time

Posted on:

Location Type: Remote

Location: CaliforniaUnited States

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Salary

💰 $175,100 - $334,750 per year

Job Level

About the role

  • Define the enterprise Agentic AI vision and roadmap, aligned to business outcomes (cost reduction, revenue growth, productivity, experience uplift).
  • Establish clear differentiation between LLM tools, copilots, workflows, and autonomous/multi-agent systems.
  • Identify and prioritize high-value agentic use cases (e.g., customer support resolution, claims/prior auth automation, contract leakage reduction, operational orchestration, developer productivity).
  • Own the design and evolution of the Agentic AI Platform.
  • Lead delivery of production-grade agentic solutions, not POCs.
  • Ensure agents are embedded into real digital experiences (chat, IVR, portals, internal tools).
  • Drive build-once, reuse-everywhere agent capabilities across channels and domains.
  • Define and enforce Agentic AI governance frameworks, including safety boundaries and guardrails, explainability and auditability, data privacy and security controls, bias, hallucination, and failure-mode mitigation.
  • Build and lead high-performing AI engineering and applied science teams.

Requirements

  • 12+ years in software engineering, platforms, or AI/ML, with 5+ years in senior leadership roles.
  • Hands-on experience delivering AI systems at enterprise scale (not just experimentation).
  • Deep understanding of:
  • LLMs, SLMs, RAG, embeddings, vector databases
  • Agent frameworks and orchestration patterns
  • Distributed systems, APIs, event-driven architectures
  • Proven ability to operate in regulated, high-availability environments.
  • Strong executive communication and stakeholder-management skills.
Benefits
  • Affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Retiree medical access
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
AI systemsLLMsSLMsRAGembeddingsvector databasesagent frameworksorchestration patternsdistributed systemsevent-driven architectures
Soft Skills
executive communicationstakeholder managementleadershipteam buildingorganizational skills