
Executive Director, Agentic AI
CVS Health
full-time
Posted on:
Location Type: Remote
Location: California • United States
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Salary
💰 $175,100 - $334,750 per year
Job Level
Tech Stack
About the role
- Define the enterprise Agentic AI vision and roadmap, aligned to business outcomes (cost reduction, revenue growth, productivity, experience uplift).
- Establish clear differentiation between LLM tools, copilots, workflows, and autonomous/multi-agent systems.
- Identify and prioritize high-value agentic use cases (e.g., customer support resolution, claims/prior auth automation, contract leakage reduction, operational orchestration, developer productivity).
- Own the design and evolution of the Agentic AI Platform.
- Lead delivery of production-grade agentic solutions, not POCs.
- Ensure agents are embedded into real digital experiences (chat, IVR, portals, internal tools).
- Drive build-once, reuse-everywhere agent capabilities across channels and domains.
- Define and enforce Agentic AI governance frameworks, including safety boundaries and guardrails, explainability and auditability, data privacy and security controls, bias, hallucination, and failure-mode mitigation.
- Build and lead high-performing AI engineering and applied science teams.
Requirements
- 12+ years in software engineering, platforms, or AI/ML, with 5+ years in senior leadership roles.
- Hands-on experience delivering AI systems at enterprise scale (not just experimentation).
- Deep understanding of:
- LLMs, SLMs, RAG, embeddings, vector databases
- Agent frameworks and orchestration patterns
- Distributed systems, APIs, event-driven architectures
- Proven ability to operate in regulated, high-availability environments.
- Strong executive communication and stakeholder-management skills.
Benefits
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Paid time off
- Flexible work schedules
- Family leave
- Dependent care resources
- Colleague assistance programs
- Tuition assistance
- Retiree medical access
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
AI systemsLLMsSLMsRAGembeddingsvector databasesagent frameworksorchestration patternsdistributed systemsevent-driven architectures
Soft Skills
executive communicationstakeholder managementleadershipteam buildingorganizational skills