CVS Health

Senior Manager – Digital UX Design

CVS Health

full-time

Posted on:

Location Type: Remote

Location: Louisiana • Mississippi • United States

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Salary

💰 $106,605 - $284,280 per year

Job Level

Senior

About the role

  • Provide frequent, hands-on coaching to direct reports, including experience designers and content strategists, guiding individual development plans and differentiating between professional and career growth
  • Balance people management duties with hands-on ownership of critical design initiatives, contributing directly to project outcomes alongside your team
  • Build strong cross-functional relationships with product, engineering, and research partners; proactively communicate status, risks, and needs
  • Negotiate project priorities and timelines, balancing user needs with business and technical constraints
  • Integrate user research, analytics, and accessibility best practices into daily design decisions and project planning
  • Assign projects and tasks based on strengths and skill-building, communicating clear expectations and supporting colleague autonomy
  • Address bias, exclusion, and behaviors that undermine trust or inclusion; ensure all team processes and meetings are accessible and inclusive
  • Set clear goals and expectations for direct reports, holding the team accountable for quality, consistency, and delivery standards
  • Facilitate and participate in design reviews, offering actionable feedback on craft, accessibility, and alignment to standards
  • Identify and address skill gaps, process improvements, and blockers to sustain team performance and delivery
  • Model and coach accessibility skills—ensuring all team outputs meet or exceed accessibility standards and advocating for accessible solutions in every phase of delivery
  • Communicate the impact of design decisions on user and business outcomes; advocate for user-centered approaches in planning and execution
  • Allocate resources and manage team workload to deliver high-quality work on schedule and within scope
  • Model resilience, adaptability, and a growth mindset—supporting the team through challenges and change

Requirements

  • 7+ years of professional experience
  • 5+ years leading design teams, both as a technical lead and a people leader
  • 5+ years of hands-on design experience supporting both mobile and web, preferably within a retail or pharmacy domain
  • 3+ years of advanced proficiency in design tools (e.g., Figma), accessibility standards (WCAG), and integrating research into design delivery
Benefits
  • Affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs
  • Confidential counseling and financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Retiree medical access
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
design leadershiphands-on designuser research integrationaccessibility standardsproject managementdesign reviewsskill gap identificationprocess improvementuser-centered designmobile and web design
Soft Skills
coachingcommunicationnegotiationrelationship buildinggoal settingaccountabilityresilienceadaptabilitygrowth mindsetinclusivity