
Manager, Client Data
CVS Health
full-time
Posted on:
Location Type: Remote
Location: Texas • United States
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Salary
💰 $92,700 - $185,400 per year
About the role
- Define, develop, and execute the strategy for client data ingestion and reporting
- Work closely with executive stakeholders, clients, and operations teams to translate business objectives and workflow changes into data ingestion standards and reporting
- Serve as the data and reporting owner for one or more clients, managing the backlog and prioritizing enhancements and issue resolution using Agile methodologies
- Oversee program and report implementation and data ingestion using dashboards and queries for early alerting of issues
- Collaborate with engineering and strategy teams to ensure technical specifications align with product goals and user needs
- Spearhead the creation and deployment of analytical tools, dashboards (Power BI), and reports to empower clients with data-driven insights
- Ensure the integrity and accuracy of data leveraged within reporting and analytical tools
- Establish and manage strong relationships with stakeholders across multiple business units, acting as the primary interpreter of business requirements from clients
- Communicate updates, progress, and results clearly to stakeholders and leadership
- Develop programs that elicit and elaborate requirements with a solutions point of view and recommendations
Requirements
- 7 or more years of experience as a Business Analyst, Data Analyst, or Data-focused Product Owner
- Deep healthcare domain knowledge, including hands-on experience with core concepts and data (e.g., Claims data formats, Risk Adjustment methodologies, and Member Eligibility/Enrollment)
- Expert ability to elicit, document, and manage requirements, ensuring traceability from initial client ask through development and final validation
- Demonstrated ability to build and sustain strong internal and client relationships, serving as a trusted data advisor
- Demonstrated ability to solve complex technical problems through tracing data from generation and ingestion to systems and reporting
- Demonstrated ability to learn systems and data structures quickly in order to facilitate technical troubleshooting and resolution
- Demonstrated ability to prioritize competing priorities for others’ work based on business and client needs, along with being able to describe the prioritization decision making in order to influence prioritization
- Demonstrated ability to manage complex stakeholder relationships and interpret technical details for a non-technical audience
- Expert-level SQL proficiency with proven experience writing complex queries for investigation, root cause analysis, and defining precise reporting logic
- Expert-level skills with Microsoft Excel
- Experience with file transfer and structure and tools (e.g. MoveIt)
- Experience with cloud data platforms (e.g., Snowflake)
- Experience with data analytics programs (e.g. Alteryx, Tableau, PowerBI)
- Deep proficiency in Agile methodology and tools (JIRA)
Benefits
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SQLMicrosoft Exceldata ingestionreportingdata analyticscomplex queriesroot cause analysisAgile methodologyrequirements managementdata integrity
Soft skills
stakeholder managementcommunicationrelationship buildingproblem solvingprioritizationtechnical troubleshootingrequirements elicitationinfluencingcollaborationadaptability