Senior Billing Administrator
CVS Health
full-time
Posted on:
Location Type: Remote
Location: Remote • Idaho, New York, Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $19 - $42 per hour
Job Level
Senior
About the role
- Responsible for the processing and distribution of the monthly premium invoices.
- Review invoices for reasonability and accuracy and make any necessary adjustments in the billing system.
- Serve as a first point of escalation for the team and assist with special projects and reporting.
- Identify, investigate and resolve billing discrepancies related to product pricing, volumes, and account setup using various computer billing systems.
- Execute monthly invoices on appropriate billing platform and review group specifications to ensure all appropriate information is included with monthly invoices before distribution to the clients.
- Investigate incoming customer and client relations billing inquiries defining appropriate response and/or determining appropriate escalation to bring inquiry to an accurate and timely resolution.
- Support Billing Manager by being first point of escalation and support for accounting and billing direct reports.
- Provide support for projects, special requests and reporting.
- Investigate and resolve any billing discrepancies and assist the Billing Manager/Supervisor in analyzing monthly billing variances.
- Load new rates and specific coding relevant to the group plan and products sold.
Requirements
- 3+ years Microsoft Excel and Outlook experience.
- 6+ months Billing experience.
- 6+ months of customer service experience in a healthcare environment.
- Intermediate math skills (add, subtract, multiply, divide, percentages, ratio's, formulas etc.).
- Strong written and verbal communication skills.
- Problem solving and teamwork skills.
- Education Associates Degree in Accounting, Business or Finance related field or higher preferred or equivalent experience.
Benefits
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
billinginvoicingdata analysismath skillsaccountingfinancial reportingdiscrepancy resolutionrate loadingcoding
Soft skills
communicationproblem solvingteamworkcustomer serviceescalation management
Certifications
Associates Degree in AccountingAssociates Degree in BusinessAssociates Degree in Finance