Senior Manager, Strategy and Implementations
CVS Health
full-time
Posted on:
Location Type: Remote
Location: Remote • Idaho, Illinois, Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $67,900 - $199,144 per year
Job Level
Senior
About the role
- Develop and execute comprehensive Epic training strategies for new implementations, upgrades, and ongoing education.
- Build and lead Epic training governance across all business units, including documentation standards, training audits, and continuous improvement processes.
- Set the overall approach for training delivery, define ongoing education requirements, and ensure alignment with organizational goals.
- Lead large-scale training implementations, coordinating with external vendors and internal stakeholders.
- Manage training environment build and strategy, including security access and readiness planning.
- Lead training-related change management efforts during system go-lives, upgrades, and workflow redesigns.
- Implement feedback loops to gather and act on stakeholder input, driving adoption and continuous improvement.
- Partner with Clinical Informatics, IT, Compliance, and operational leaders to align training with workflows, policies, and strategic initiatives.
- Facilitate effective cross-functional meetings with clear agendas, follow-ups, and accountability.
- Manage relationships with training vendors and third-party partners to ensure alignment with system updates and certification requirements.
- Deliver executive-level reporting on training status, risks, and decisions needed. Develop and maintain relationships with key stakeholders across the enterprise, presenting and communicating effectively.
Requirements
- Minimum of 7 years of experience in healthcare informatics, clinical training, or health IT, with at least 3 years in a leadership role.
- Proven experience designing and managing Epic training and/or implementations programs in a large, complex healthcare environment.
- Demonstrated ability to lead cross-functional teams and manage large-scale training initiatives.
- Experience with Epic training environments, including the use of Epic Training Home, UserWeb, and Learning Management Systems.
- Excellent communication and presentation skills, with the ability to engage both technical and non-technical audiences.
- Experience working with compliance, legal, and privacy teams to ensure training aligns with regulatory requirements.
- Proficiency in Microsoft Office Suite.
Benefits
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Benefit solutions that address different needs and preferences including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Epic traininghealthcare informaticsclinical traininghealth ITtraining program managementchange managementtraining environment managementregulatory compliance
Soft skills
leadershipcommunicationpresentationcross-functional team managementstakeholder engagementrelationship managementorganizational skills