Senior Manager, Principal Trainer Lead
CVS Health
full-time
Posted on:
Location Type: Remote
Location: Remote • Idaho, Illinois, Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $67,900 - $199,144 per year
Job Level
Senior
About the role
- Oversee curriculum design for all Epic applications
- Lead instructional design efforts, including development of tip sheets, memos, and educational materials
- Guide Principal Trainers in curriculum development and delivery
- Complete curriculum design to support business requests
- Manage the Epic training environment, maintaining standards, integrity, and coordination
- Serve as the technical and instructional lead for Principal Trainers
- Ensure consistency and quality in training delivery across all domains
- Lead upgrade training initiatives and coordinate training for new implementations and system upgrades
- Oversee user support activities, including pre- and post-live education and incident management
- Partner with Clinical Informatics, IT, Compliance, and operational leaders to align training with workflows, policies, and strategic initiatives
Requirements
- Minimum of 7 years of experience in Epic training, with at least 3 years in a leadership role
- Proven experience designing and managing Epic training programs in a large, complex healthcare environment
- Demonstrated ability to lead cross-functional teams and manage large-scale training initiatives
- Strong understanding of adult learning principles and instructional design methodologies
- Experience managing Epic training environments, including environment build and security access
- Excellent communication and presentation skills
- Proficiency in Microsoft Office Suite and eLearning development tools (e.g., Articulate, Captivate, uPerform)
Benefits
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
- Paid time off
- Flexible work schedules
- Family leave
- Dependent care resources
- Colleague assistance programs
- Tuition assistance
- Retiree medical access
- Many other benefits depending on eligibility
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Epic trainingcurriculum designinstructional designadult learning principleseLearning developmentenvironment buildsecurity accesstraining program managementincident managementtraining delivery
Soft skills
leadershipcommunicationpresentationcross-functional team managementorganizational skillscollaborationguidancequality assuranceconsistencystrategic alignment