CVS Health

Senior Manager, Principal Trainer Lead

CVS Health

full-time

Posted on:

Location Type: Remote

Location: Idaho • Illinois • United States

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Salary

💰 $67,900 - $199,144 per year

Job Level

Senior

About the role

  • Oversee curriculum design for all Epic applications
  • Lead instructional design efforts, including development of tip sheets, memos, and educational materials
  • Guide Principal Trainers in curriculum development and delivery
  • Complete curriculum design to support business requests
  • Manage the Epic training environment, maintaining standards, integrity, and coordination
  • Serve as the technical and instructional lead for Principal Trainers
  • Ensure consistency and quality in training delivery across all domains
  • Lead upgrade training initiatives and coordinate training for new implementations and system upgrades
  • Oversee user support activities, including pre- and post-live education and incident management
  • Partner with Clinical Informatics, IT, Compliance, and operational leaders to align training with workflows, policies, and strategic initiatives

Requirements

  • Minimum of 7 years of experience in Epic training, with at least 3 years in a leadership role
  • Proven experience designing and managing Epic training programs in a large, complex healthcare environment
  • Demonstrated ability to lead cross-functional teams and manage large-scale training initiatives
  • Strong understanding of adult learning principles and instructional design methodologies
  • Experience managing Epic training environments, including environment build and security access
  • Excellent communication and presentation skills
  • Proficiency in Microsoft Office Suite and eLearning development tools (e.g., Articulate, Captivate, uPerform)
Benefits
  • Affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • No-cost programs including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Retiree medical access
  • Many other benefits depending on eligibility
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Epic trainingcurriculum designinstructional designadult learning principleseLearning developmentenvironment buildsecurity accesstraining program managementincident managementtraining delivery
Soft Skills
leadershipcommunicationpresentationcross-functional team managementorganizational skillscollaborationguidancequality assuranceconsistencystrategic alignment