CVS Health

Employee Assistance Program Management Consultant

CVS Health

full-time

Posted on:

Origin:  • 🇺🇸 United States • Arizona, Colorado, Oregon

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Salary

💰 $54,095 - $142,576 per year

Job Level

Mid-LevelSenior

About the role

  • Fully Remote anywhere within the continental U.S. The schedule is Monday through Friday,11:00 am to 8:00 pm Eastern Time. Provides management consultation to corporate clients around issues of safety and risk, substance misuse, performance, psychological fitness for duty, violations of DOT federal regulations, and other workplace concerns. Coordinates critical incident and disruptive event response. Provides member clinical assessments and triage into care. Performs case management across scope of all types of management referrals, including consistent communication to corporate clients regarding compliance. Coordinates critical incident stress management process, including onsite and virtual interventions following critical incidents and disruptive events (workplace accidents, robberies, deaths, and other trauma). Conducts clinical assessments and coordinates care of members subject to management referrals. Performs case management of management referrals, collaborating with treatment providers, and providing consistent feedback to plan sponsors. Docs clinical info meeting risk management and regulatory requirements. Partners with account management to ensure strong customer relations and service satisfaction.

Requirements

  • Unrestricted independent state licensure in a behavioral health field (LMHC, LMFT, LCSW, LICSW, LPC, PhD). 3+ years of experience in behavioral health services. 2+ Substance abuse experience. 2+ Crisis management experience. Must have computer literacy in order to navigate through internal/external computer systems, including Excel and Microsoft Word. Ability to effectively participate in a multi-disciplinary team including internal and external participants. Familiarity with basic terminology and concepts used in employee assistance/human services programs.