Business Development Manager
Customs Support
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Build and maintain a robust sales pipeline in Salesforce, ensuring all activities and client interactions are accurately recorded
- Identify, qualify, and pursue new business opportunities across focus industries using market insights and a value-based approach
- Develop and nurture relationships with new and existing clients and suppliers, acting as a trusted advisor
- Represent Customs Support Group at industry events, trade shows, and networking opportunities
- Collaborate with internal teams and overseas offices to generate and share sales leads
- Present pipeline progress and sales activities to management using Salesforce dashboards and reporting tools
- Stay informed about industry trends, competitor activity, and market developments to drive strategic growth
- Deliver exceptional customer service and propose tailored customs solutions based on customer requirements
- Travel across the UK to meet clients, attend events, and support business development activities
Requirements
- Valid driving licence (travel will be required)
- Exceptional written and verbal communication skills
- Minimum of 3 years experience in business development, account management, major account management, or similar commercial roles
- Proven track record in sales with a strong commercial mindset
- History of new business development and converting opportunities
- Self-confident and able to work with stakeholders at all levels
- Desirable: previous experience in logistics
- Desirable: Major Account and Key Account Management experience
- Desirable: Knowledge of the UK customs brokerage and duty management services market
- Proficiency using Microsoft Office Suite
- Experience with Salesforce / CRM and maintaining sales pipelines
- Ability to identify market leads and convert them into business opportunities
- Effective communication and people skills
- Excellent organisational and multitasking abilities
- Detail-oriented with a commitment to accuracy
- Ability to work independently and as part of a team
- Initiative-taking and confident
- Completes personal goals (agreed with line manager)
Benefits
- Fully remote role with flexibility to work from home
- Travel across the UK required to meet clients and attend events
- Occasional travel within the EU may be required
- Be part of a collaborative, growth-focused team
- Opportunity to represent the company at industry events and trade shows
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business developmentaccount managementsalesnew business developmentsales pipeline managementcustomer servicemarket lead identificationUK customs brokerageduty management services
Soft skills
written communicationverbal communicationstakeholder engagementorganisational skillsmultitaskingdetail-orientedindependent workteam collaborationinitiative
Certifications
valid driving licence