VP, Relationship Manager – Mortgage Warehouse Lending

Customers Bank

VP, Relationship Manager developing new business in Warehouse Lending for Customers Bank. Overseeing business relationships and managing client portfolios in the Southeast region.

Posted 7/31/2026full-timeRemote • North Carolina • 🇺🇸 United StatesLead💰 $150,000 - $170,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive expertise in Warehouse Lending processes and procedures, with a strong focus on client relationship management and credit actions. Proven ability to prepare and present term sheets and credit actions effectively while meeting departmental goals.

Highest-signal resume keywords

Warehouse Lending ExperienceFormal Credit TrainingClient Relationship ManagementMicrosoft Office SuiteProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Warehouse Lending ProcessCredit Actions PreparationTerm Sheets DevelopmentPortfolio ManagementClient Training

Soft Skills

Time ManagementCommunication SkillsSelf-Starter AttitudeMulti-Tasking AbilityProfessional Work Ethic

Tools & Technologies

Microsoft OutlookAI ToolsAutomation Tools

Industry Keywords

Southeast RegionLoan CommitteeDepositsMSR Term LoansClient Engagement

About the role

Key responsibilities & impact

Develop new business opportunities within the Southeast region for Warehouse Facilities, MSR Term Loans and Deposits offered by Customers Bank.
Prepare Term Sheets and present opportunities internally and then present to clients.
Manage existing portfolio of clients to ensure satisfactory performance and utilization.
Prepare and present credit actions to loan committee in timely manner in conjunction with Credit team.
Work with Operations team in all aspects of client relationship from new client training to ongoing training and performance.
Meet departmental goals and targets as it relates to warehouse related loan and deposit balances.
Relationship Manager will be overseeing business relationships in the Southeast Region of the U.S.

Requirements

What you’ll need

10+ years of experience in the Warehouse Lending space
Bachelor's Degree or equivalent work experience
Strong knowledge of warehouse lending process and procedures
Formal credit training required
Self-starter with excellent time management skills
Excellent problem-solving skills
Excellent communication skills -- written, verbal
Ability to multi-task in a fast-paced environment
A professional work ethic and attitude
Technology Skills: Microsoft Outlook Office Suite.
Familiarity with AI and automation tools that support productivity, workflow efficiency, and client engagement.

Benefits

Comp & perks

Health insurance
Professional development opportunities