VP, Relationship Manager – Mortgage Warehouse Lending

Customers Bank

Relationship Manager responsible for developing Warehouse Facilities, MSR Term Loans, and Deposits for Customers Bank. Overseeing business relationships in the Southeast Region of the U.S.

Posted 7/31/2026full-timeRemote • Arizona, Florida • 🇺🇸 United StatesLead💰 $150,000 - $170,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in Warehouse Lending, with a strong understanding of the lending process and procedures. Capable of managing client relationships effectively while utilizing excellent communication and problem-solving skills.

Highest-signal resume keywords

Warehouse Lending ExperienceFormal Credit TrainingClient Relationship ManagementMicrosoft Office Suite ProficiencyProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Warehouse Lending ProcessTerm Sheet PreparationCredit Action PresentationClient Portfolio ManagementLoan Committee Presentation

Soft Skills

Excellent Communication SkillsTime Management SkillsProfessional Work EthicSelf-Starter AttitudeAbility to Multi-Task

Tools & Technologies

Microsoft OutlookOffice SuiteAI ToolsAutomation Tools

Industry Keywords

Warehouse FacilitiesMSR Term LoansDepositsSoutheast RegionClient Engagement

About the role

Key responsibilities & impact

Develop new business opportunities for Warehouse Facilities, MSR Term Loans and Deposits offered by Customers Bank
Prepare Term Sheets and present opportunities internally and then present to clients
Manage existing portfolio of clients to ensure satisfactory performance and utilization
Prepare and present credit actions to loan committee in timely manner in conjunction with Credit team
Work with Operations team in all aspects of client relationship from new client training to ongoing training and performance
Meet departmental goals and targets as it relates to warehouse related loan and deposit balances
Relationship Manager will be overseeing business relationships in the Southeast Region of the U.S.

Requirements

What you’ll need

10+ years of experience in the Warehouse Lending space
Bachelor's Degree or equivalent work experience
Strong knowledge of warehouse lending process and procedures
Formal credit training required
Self-starter with excellent time management skills
Ability to maintain the highest level of confidentiality
Excellent problem-solving skills
Excellent communication skills -- written, verbal with an ability to present ideas clearly and concisely
Ability to multi-task in a fast-paced environment
A professional work ethic and attitude
Technology Skills: Microsoft Outlook Office Suite
Familiarity with AI and automation tools that support productivity, workflow efficiency, and client engagement.

Benefits

Comp & perks

Health insurance
Paid time off
Professional development opportunities