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Customers Bank

SVP, Senior Credit Officer

Customers Bank

SVP, Sr Credit Officer responsible for credit policy development and portfolio oversight at Customers Bank. Leading credit analysis and working with lending teams for effective risk management.

Posted 6/27/2026full-timeRemote • California • 🇺🇸 United StatesSenior💰 $175,000 - $200,000 per yearWebsite

About the role

Key responsibilities & impact
  • Author, revise, and maintain the Bank’s overall Credit Policy
  • Serve as the primary subject matter expert on all credit policy matters
  • Evaluate and approve complex commercial credit requests
  • Collaborate with relationship managers to develop financing solutions
  • Oversee ongoing monitoring and management of the commercial loan portfolio
  • Prepare credit reports and portfolio analytics for the Board Credit Committee
  • Act as the Lending subject matter expert for core lending technology platforms

Requirements

What you’ll need
  • 10+ years of commercial credit experience
  • Expertise across multiple loan types (CRE, C&I, ABL, or similar)
  • Proven experience in credit policy development, credit administration, and portfolio management
  • Strong analytical skills with ability to assess complex financial information
  • Education: Bachelor’s degree in Finance, Accounting, Business Administration, or related field required; MBA or graduate degree preferred
  • Technology Skills: Proficiency with core lending and credit systems (e.g., nCino, eLoans)

Benefits

Comp & perks
  • Personal development plans

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
commercial credit experiencecredit policy developmentcredit administrationportfolio managementanalytical skillsfinancial assessment
Soft Skills
collaborationcommunication