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VP, Business Development
Customers BankBusiness Development Officer developing institutional client relationships within the digital asset ecosystem. Managing strategic accounts and driving business development initiatives for Customers Bank.
About the role
Key responsibilities & impact- Develop and execute a targeted business development strategy to originate new institutional relationships within the digital asset ecosystem.
- Build and manage a robust pipeline of prospective clients, driving full-cycle business development from initial outreach through onboarding.
- Serve as a senior relationship owner for strategic accounts, partnering with Treasury, Compliance, Legal, and Operations to deliver a seamless client experience.
- Represent Customers Bank at industry conferences, roundtables, and forums within the digital asset and fintech sectors to elevate brand presence and generate deal flow.
- Collaborate closely with the cubiX product and payments teams to develop tailored solutions around instant settlement, operating accounts, and liquidity management for institutional clients.
- Work in partnership with BSA/AML and compliance teams to ensure all prospective clients meet the bank's rigorous due diligence standards and risk appetite.
- Provide market intelligence and client feedback to inform product development, pricing strategy, and vertical growth planning.
- Own deposit and relationship revenue targets within the digital asset vertical, reporting directly to senior vertical leadership.
Requirements
What you’ll need- 5+ years in institutional sales, business development, or relationship management within banking, fintech, or digital assets.
- Deep familiarity with the digital asset ecosystem — exchanges, stablecoins, DeFi, tokenization, and on-chain payments.
- Proven track record of originating and closing complex institutional banking relationships.
- Understanding of U.S. banking regulation as it applies to digital assets, including BSA/AML, OFAC, and FinCEN requirements.
- Existing network of contacts at crypto-native firms, digital asset funds, or fintech companies.
- Excellent communication and negotiation skills with the ability to operate at C-suite level.
- Comfort navigating a fast-moving, compliance-conscious environment with competing priorities.
Benefits
Comp & perks- Health insurance
- Professional development opportunities
- Paid time off
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business developmentrelationship managementmarket intelligencepricing strategyliquidity managementdue diligencerisk assessmentnegotiationsales strategyclient onboarding
Soft Skills
communicationnegotiationcollaborationstrategic thinkingclient experience managementadaptabilityproblem-solvinginterpersonal skillsleadershipnetworking