People Partner

Customer.io

People Partner role at Customer.io collaborating with teams to enhance talent management and organizational effectiveness. Focus on supporting HR initiatives and fostering a high-performing culture.

Posted 7/28/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $100,000 - $130,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in People Data and Analytics to drive informed business decisions, alongside strong Business Acumen to align HR strategies with organizational goals. Proven ability to foster employee growth and support organizational change initiatives in a global environment.

Highest-signal resume keywords

HR Business Partner ExperiencePeople Data AnalysisBusiness AcumenChange ManagementEmployee Development Programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

People Metrics AnalysisData-Driven Decision MakingOrganizational Capability DevelopmentPerformance ManagementCompensation Strategy

Soft Skills

Relationship BuildingFairness and Sound JudgmentCross-Functional CollaborationTrust EstablishmentCommunication Skills

Industry Keywords

HR ExperienceGlobal PerspectiveEngagement InitiativesOrganizational ChangeTeam Structure Assessment

About the role

Key responsibilities & impact

Partner with departmental leaders to understand business needs and help develop plans that build organizational capabilities and support growth.
Own and elevate our review cycles end to end — lead the annual and bi-annual processes, guide calibration and compensation decisions.
Guide managers and employees through day-to-day questions and concerns with fairness and sound judgment.
Help assess team structures and work with leaders to identify areas for improvement.
Support organizational change efforts and help build change-readiness across teams.
Build strong working relationships with managers to understand their needs in the context of business goals.
Review and analyze People metrics and analytics to spot trends and support informed decisions.
Work with leaders to roll out engagement initiatives.
Help develop and implement people programs that foster employee growth and development.

Requirements

What you’ll need

5+ years of progressive HR/People experience, ideally as an HRBP or People Partner supporting multiple teams or functions
Strong foundation in People data and analytics — using metrics to diagnose issues and drive decisions
Business Acumen: Ability to understand performance objectives that drive business outcomes and leverage data and analytics to support informed business decisions.
Global Perspective: Ability to establish trust, fairness, and credibility with team members, managers, and cross-functional partners in a global environment.

Benefits

Comp & perks

100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
16 weeks paid parental leave
Unlimited PTO
Stipends for remote work and wellness
Professional development budget