Event Marketing Coordinator

Customer.io

Event Marketing Coordinator executing Customer.io's North America events calendar. Collaborating with cross-functional teams to spark curiosity and deepen relationships through events.

Posted 6/19/2026full-timeRemote • Oregon • 🇺🇸 United StatesJuniorMid-Level💰 $85,000 - $95,000 per yearWebsite

About the role

Key responsibilities & impact

Own Customer.io's North America events calendar - field events, hosted dinners, sponsored conferences, and virtual sessions
Partner with the Events Manager and marketing team to define goals, audiences, formats, and success metrics
Evaluate sponsorships, speaking slots, and new opportunities aligned to our demand and pipeline goals
Own day-to-day logistics: vendor coordination, timelines, run-of-show, speaker prep, and on-the-ground support
Manage registration flows, pre-event comms, and the attendee experience from first touch to follow-up
Work closely with Sales, CS, Brand, and Content to keep every event well-scoped, on-message, and supported with the right assets
Lead planning and execution of customer-focused events - hosted dinners, Suite Series experiences, and curated roundtables for our most strategic accounts
Collaborate with CS and AM to identify and invite the right customers, build post-event follow-up workflows, and capture feedback that deepens relationships and supports expansion pipeline
Identify opportunities to grow the customer event program and increase its impact on retention and advocacy
Track event performance - registrations, attendance, engagement, and pipeline impact
Share insights and recommendations to improve ROI and attendee experience
Maintain documentation, templates, and repeatable workflows that make running events more scalable

Requirements

What you’ll need

Located in North America
2+ years in event marketing, demand generation, or integrated marketing within B2B SaaS
Experience running a mix of virtual events, webinars, and in-person activations
Strong project management skills - you juggle timelines, tasks, and teams with ease

Benefits

Comp & perks

100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
16 weeks paid parental leave
unlimited PTO
stipends for remote work and wellness
a professional development budget

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

event marketingdemand generationproject managementvendor coordinationregistration managementevent logisticsdata trackingfeedback captureROI analysisworkflow documentation

Soft Skills

collaborationcommunicationorganizational skillsrelationship buildingstrategic thinkingproblem-solvingtime managementattention to detailleadershipadaptability