Senior Account Executive

Customer.io

Senior Account Executive handling full-cycle sales for Customer.io's automated communication platform. Driving new business with both outbound and inbound leads, leveraging AI tools.

Posted 6/12/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $115,000 per yearWebsite

About the role

Key responsibilities & impact

Drive new business through a mix of self-sourced outbound and inbound leads; run discovery calls (qualifying through MEDDPICC) and own the full sales cycle to close
Work closely with SDR and BDR support, reviewing account targeting, sales strategy, and prospecting progress to assist in scheduling new meetings with key brands within our ICP
Schedule and perform online demos with qualified prospects
Uncover key business needs and problems, match Customer.io's solutions and features
Own your key numbers! Report present and past sales, trends and costs, estimated and realized revenue, and administrative commitments for management
Own your outbound motion - consistently self-source pipeline and take pride in building opportunities from the ground up
Explain and demonstrate the features and merits of our products and services through value-based selling
Leverage AI tools to work smarter - whether that's prospecting, research, call prep, or follow-up, we want people who are actively incorporating AI into how they sell

Requirements

What you’ll need

Top performer for 5+ years in a Senior Account Executive role (or similar), within the B2B SaaS environment
Special consideration may be given to candidates with experience selling Marketing Technology products
Proven track record of quota and goal achievement
Familiarity with MEDDPICC or a similar sales framework
Actively uses AI tools as part of your sales workflow - not just aware of them, but genuinely incorporating them into how you prospect, prep, and execute
Excellent written and verbal communication skills are a must, as well as a professional and engaging phone presence
Ability to identify customer business needs in order to recommend relevant solutions
Ability to prioritize responsibilities in a fast-paced and dynamic environment
You're a creative problem solver who can understand the customer problem and find the best solution regardless of what the customer is asking for

Benefits

Comp & perks

100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
16 weeks paid parental leave
Unlimited PTO
Stipends for remote work and wellness
A professional development budget

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales cycle managementquota achievementvalue-based sellingMEDDPICCB2B salespipeline developmentcustomer needs analysisproblem solvingsales strategy

Soft Skills

communication skillsengaging phone presenceprioritizationcreativityadaptability