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Customer.io

Mid-Market Account Executive

Customer.io

Account Executive at Customer.io driving new business acquisition through full-cycle sales process. Collaborating with teams to optimize customer engagement and sales metrics.

Posted 6/3/2026full-timeRemote • Oregon • 🇺🇸 United StatesJuniorMid-Level💰 $95,000 per yearWebsite

About the role

Key responsibilities & impact
  • Build and manage a pipeline through self-sourced leads and SDR-supported leads
  • Lead the entire sales process from prospecting and discovery through demo and closing
  • Conduct discovery calls to understand customer business challenges and goals
  • Work closely with the SDR team for lead quality feedback and collaborate with Customer Success and Technical Support
  • Own and report on individual sales metrics, including pipeline status and progress towards targets

Requirements

What you’ll need
  • 2+ years of experience in full-cycle B2B SaaS or MarTech sales, handling mid-market accounts
  • Proven success in new customer acquisition and closing deals within the B2B SaaS space, preferably MarTech
  • Familiarity with MEDDPICC or a similar framework that supports consultative selling and discovery to close
  • Excellent written and verbal communication skills
  • Strong ability to identify customer business needs and position relevant solutions effectively
  • Primarily handles mid-market accounts with shorter sales cycles and lower ACV deals
  • Works closely with our SDR team for lead generation

Benefits

Comp & perks
  • 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
  • 16 weeks paid parental leave
  • Unlimited PTO
  • Stipends for remote work and wellness
  • Professional development budget

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
B2B salesSaaS salesMarTech salescustomer acquisitionclosing dealsconsultative sellingMEDDPICCsales metricspipeline managementlead generation
Soft Skills
communication skillscustomer needs identificationcollaborationproblem-solvingleadership