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Customer.io

Senior Manager, Revenue Enablement Programs

Customer.io

Senior Manager leading training and onboarding for Revenue Enablement Programs at Customer.io. Focused on building scalable programs to improve performance across Sales and Customer Success.

Posted 5/8/2026full-timeRemote • Oregon • 🇺🇸 United StatesSenior💰 $160,000 - $175,000 per yearWebsite

About the role

Key responsibilities & impact
  • Lead the overhaul of the onboarding program across all Revenue roles and the integration of our EVOLVE skills training program into our sales process
  • Design and deliver ongoing training programs that support the domains of pipeline generation, customer lifecycle, and technical support
  • Implement sales methodology frameworks as appropriate when we scale - from deal qualification methodologies like MEDDPICC or conversation methodologies like Challenger
  • Own the program development roadmap for onboarding and ongoing skills enablement, aligning programs to business priorities
  • Partner with Sales, CS, Partnerships, Support, Product & Platform Enablement, Process & Tools Enablement, and RevOps to ensure programs are relevant, integrated, and measurable
  • Develop and grow a team of GTM enablement roles over time
  • Track program effectiveness and continuously improve based on feedback and performance data

Requirements

What you’ll need
  • 8+ years of experience in revenue enablement, sales training, or a related field
  • 1+ years experience in managing or mentoring others
  • Previous experience in a Sales role
  • Experience implementing sales methodologies like Sandler, Challenger, Corporate Visions, Command of the Message / Command of the Sale, MEDDPICC
  • Proven ability to design, build, execute, and scale enablement programs
  • Comfortable operating in ambiguity and creating structure where it doesn’t exist.

Benefits

Comp & perks
  • 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
  • 16 weeks paid parental leave
  • Unlimited PTO
  • Stipends for remote work and wellness
  • A professional development budget

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales methodologyMEDDPICCChallengerSandlerCorporate VisionsCommand of the MessageCommand of the Saleprogram developmentenablement programspipeline generation
Soft Skills
leadershipmentoringprogram effectiveness trackingcontinuous improvementoperating in ambiguitycreating structureteam developmentcollaborationcommunicationorganizational skills