Customer.io

Senior Software Engineer, Backend

Customer.io

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $150,000 - $200,000 per year

Job Level

About the role

  • Design and build distributed systems in Go that help customers send timely, relevant messages at scale
  • Collaborate across teams to debug issues and deliver reliable solutions
  • Own problems end to end - from architecture and schema design to testing, deployment, and monitoring
  • Share knowledge and raise the bar through sharing your progress publicly with short videos, thoughtful writing, and mentorship
  • Use AI agents to make multi-file changes by scoping the work, writing the prompt, and verifying the output

Requirements

  • 7+ years of experience building scalable, distributed systems in Go (or similar statically typed languages)
  • Comfort working in cloud-native environments (AWS, GCP)
  • Familiarity with relational databases (we use MySQL) and an understanding of performance tradeoffs
  • Experience with observability tooling and operating production systems
  • A bias for action over perfection, and pride in owning technical decisions
Benefits
  • 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
  • 16 weeks paid parental leave
  • unlimited PTO
  • stipends for remote work and wellness
  • a professional development budget
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Godistributed systemscloud-native environmentsrelational databasesMySQLobservability toolingarchitecture designschema designtestingdeployment
Soft Skills
collaborationproblem-solvingmentorshipcommunicationownershipaction-oriented mindset