Customer Data Scientist
PHDTech
PythonSQL
Senior Data Scientist
Customer.io
full-time
Posted on:
Origin: • 🇺🇸 United States • Oregon
Visit company websiteSalary
💰 $173,000 per year
Job Level
Senior
Tech Stack
PythonSQL
About the role
- Design and deploy predictive models that improve customer acquisition, conversion, and retention (e.g., lead scoring, customer health, product adoption forecasts)
- Partner with Product, Revenue, and CX teams to identify opportunities where modeling and experimentation can drive measurable business outcomes
- Build prototypes and production-ready models in Python, leveraging our modern data stack (Snowflake, dbt, etc.) for scalable development and deployment
- Collaborate with data engineering to ensure clean, reliable, and extensible data pipelines for advanced analytics and ML use cases
- Translate modeling outputs into clear recommendations and decision frameworks for senior leaders
- Contribute to the design of analytics capabilities that can extend into our products, creating differentiated customer-facing insights
Requirements
- 5–7 years of experience in data science, applied machine learning, or advanced analytics
- Strong SQL and Python skills
- Experience with forecasting, classification, or scoring models applied in business contexts
- Familiarity with modern data workflows and tools (dbt, Snowflake, Hex, Streamlit)
- Strong communication skills, with ability to explain complex models and tradeoffs to non-technical stakeholders
- Bonus: experience embedding ML insights into applications or customer-facing products
