Program Manager – Talent Acquisition
Siemens Healthineers
Senior Program Manager, Engineering Enablement
Customer.io
full-time
Posted on:
Location Type: Remote
Location: Remote • Oregon • 🇺🇸 United States
Visit company websiteSalary
💰 $125,000 per year
Job Level
Senior
About the role
- Be a key adviser to the VPE on all aspects of the Customer.io Engineering mission
- Manage and evolve onboarding as a continuous learning system that captures and codifies the knowledge, tools, and practices to ensure engineers quickly integrate into our teams, culture, and workflows
- Partner with engineering leaders to create clear, measurable roadmap initiatives that align with organizational goals
- Conduct Engineering surveys and receive feedback to continuously monitor and improve the developer experience
- Organize and facilitate department meetings, hackathons, demo days, knowledge-sharing programs, and change management initiatives to drive continuous improvement
- Create and maintain critical reporting frameworks that translate complex data into actionable business and operational insights
- Develop strategies to strengthen Customer.io Engineering’s cross-functional representation through partnership and collaboration
- Participate in the recruitment process by interviewing leadership candidates and providing structured feedback as a key partner
- Maintain and improve the departmental wiki as a central source of truth, streamlining decentralized learning and information accessibility
- Operationalize and scale a culture of knowledge sharing by designing documentation practices and learning systems that improve how information flows, decisions are captured, and knowledge compounds across teams
Requirements
- 5+ years of experience as a Program Manager, Chief of Staff, or Sr. Executive Assistant in a fast-paced, growth-oriented SaaS company
- Understands engineering processes well enough to engage and collaborate effectively with technical teams
- Demonstrates strong leadership skills with a track record of ownership and improvement in operations, projects, and executive support
- Excels in communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels
- Has experience with large presentations, internal communications, continuous reporting, and facilitating efficient meetings
- Proactively understands and addresses leadership support needs, and is passionate about creating a productive and enjoyable work environment
- Thinks strategically and can navigate complex problems, adapting to develop solutions and drive results in a dynamic environment
Benefits
- 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
- 16 weeks paid parental leave
- Unlimited PTO
- Stipends for remote work and wellness
- A professional development budget
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
program managementengineering processesdata reporting frameworksdocumentation practicescontinuous improvement strategiesrecruitment processesknowledge sharing systemsproject ownershipSaaS experiencestrategic problem solving
Soft skills
leadershipcommunicationinterpersonal skillsstakeholder engagementcollaborationadaptabilityownershiporganizational skillsfacilitationpassion for workplace culture
