Customer.io

Senior Executive Assistant

Customer.io

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $125,000 per year

Job Level

Senior

About the role

  • About Customer.io: Over 7,500 companies use our platform to send emails, push notifications, in-app messages, and SMS Partner with four execs to manage calendars, communication, meetings, travel, and events Own end-to-end calendar management for 3–4 executives Join select leadership and team meetings to capture notes and ensure follow-through Coordinate logistics for internal events, offsites, and external meetings Triage emails, manage expense approvals, and handle follow-up tasks across exec workflows Partner with leaders to streamline intake and build repeatable processes Act as a point of coordination across departments during planning cycles or launches Leverage AI tools for scheduling, summarizing, travel research

Requirements

  • You’ve supported senior executives in fast-paced, high-context environments—ideally in tech, VC, or PE-backed companies You know how to work with a range of leadership styles, build trust quickly, and adapt your approach while keeping things organized and moving forward You’re highly organized, detail-oriented, and excellent at keeping others accountable You’re proactive, solutions-oriented, and think in terms of systems—not just tasks You’re comfortable using (and experimenting with) AI tools to speed up repetitive workflows You follow through on what you commit to, and you communicate clearly when things shift Strong preference for candidates based in Pacific Time (PT) to best align with executive team schedules