IT Support

• Provide onsite desktop support to a user base of approximately 600
• Interface with internal customers of varying technical ability and other technical support teams within the client to resolve a wide range of technical issues
• Demonstrate the ability to follow standard operating procedures and processes
• Assist the team in automating processes where possible
• Manage support efforts using a ticketing system such as ServiceNow or Remedy
• Provide occasional support over nights and weekends

Intermediate Helpdesk Specialist

Credit Manager II

Credit Support Associate II/III – Commercial Credit

Help Desk Specialist