Custom Software Systems, Inc.

Business Analyst

• Develops functional/non-functional system requirements using documented business requirements.
• Works with development staff and/or vendors to create prototype designs for medium to large- risk projects.
• Creates detailed unit/system testing scripts based on functional requirements.
• Facilitate user acceptance testing processes as required.
• Assesses and develops recommendations for process improvements and technology solutions for County agencies.
• Captures, consolidates, and communicates information from the Subject Matter Experts (SMEs).
• Responsible for the high-level design and integration of software development by effectively partnering with business users, project managers and application developers.
• Analyzes existing business processes and data flows to develop system designs, delivery roadmaps and integrations to other systems.
• Conducts in-depth analysis of County systems, operations, and procedures.
• Works with County users to define system requirements and resolve problems.
• Translates client requirements into highly specified system design documents.
• Works with staff to coordinate system design and implementation requirements.
• Performs full life cycle development of systems.
• Assesses business opportunities, defines problems and identifies business solutions.
• Develops the needs assessment and requirements analysis.
• Works with County agencies and provides advice, consultation, and technical assistance throughout project implementation.
• Provides quality customer service.
• Actively pursue innovative initiatives and improvements in current processes.
• Gather/document business requirements for change requests (break/fix).
• Support internal/external integrations, including design, testing and troubleshooting.
• Confers with County agencies and provides advice, consultation, and technical assistance throughout project implementation.
• Provides metrics around reporting, system performance, and process control.
• Participate in user training or often conducts the training when needed.

Senior Business Analyst