Custom Software Systems, Inc.

Scrum Master

• Establish new Agile teams and provide interactive initial and ongoing coaching to stakeholders and teams and help existing teams adopt and improve agile methods and practices
• Design, prepare for, and facilitate Program Increment (PI) Planning events including Sprint Planning, iteration planning, and team alignment sessions
• Collaborate with program leadership to develop strategic roadmaps, prioritize initiatives, and align team objectives with business outcomes
• Conduct ongoing evaluations to ensure the effectiveness of Agile programs and recommend modifications to enhance team performance and delivery capabilities
• Proactively collaborate and communicate with internal/external stakeholders to address Agile knowledge gaps and support program effectiveness
• Conduct comprehensive training modifications as necessary to build agile capability across the RAPID program and develop operating procedures to enable knowledge transfer
• Coach teams on DevOps practices, continuous integration/continuous deployment (CI/CD), and automation techniques
• Provide regular assessments of team maturity, program health metrics, and recommendations for continuous improvement and work with the teams to implement improvement recommendations

Agile Coach

Administration

• Implement platform monitoring/alerting, operational dashboards, and health checks; maintain runbooks and operational procedures.
• Provision and administer AWS GovCloud infrastructure components supporting EDP environments (networking, compute, storage, IAM, logging/monitoring).
• Implement and maintain standardized “secure-by-default” configurations aligned to agency security requirements (baseline hardening, patching coordination, configuration management).
• Operate cloud services supporting data and analytics platforms (e.g., storage integrations, encryption/KMS patterns, secure service endpoints, VPC constructs).
• Establish and maintain operational monitoring/alerting, health checks, runbooks, and incident support in coordination with the platform and security teams.
• Manage change control for upgrades, feature rollouts, configuration changes, and integration changes; document impacts and rollback plans.
• Enable and maintain audit logging and access/event visibility; support security reviews and evidence requests.
• Configure logging and auditability (e.g., CloudTrail/CloudWatch patterns) and support evidence collection for security/compliance activities.
• Coordinate secure networking patterns (private connectivity, egress controls, firewall/proxy constraints) with network and security stakeholders.
• Build and manage POC environments (isolated accounts/VPCs where applicable), ensuring repeatability, cost controls, and safe teardown.
• Coordinate secure connectivity and guardrails with cloud/network teams: private connectivity patterns, egress controls, firewall/proxy needs.
• Implement cost guardrails: cluster policies, auto-termination, scheduling, workload sizing standards, and capacity planning.
• Produce usage/cost insights and optimization recommendations; address waste drivers (idle compute, oversized clusters, inefficient jobs).
• Automate administration and configuration using APIs/CLI/IaC (e.g., Terraform) to reduce manual drift and improve repeatability.
• Maintain platform documentation: configuration baselines, security/governance standards, onboarding guides, and troubleshooting references.
• Manage third-party integrations and ecosystem connectivity, including BI tool integrations (e.g., Power BI), and external metadata catalog integrations.
• Conduct capacity planning and scalability analysis, including forecasting concurrent user/workload growth, platform scaling strategies, and proactive resource allocation during peak usage periods.
• Facilitate user onboarding and enablement, including new user/team onboarding procedures, training coordination, workspace access provisioning, and creation of self-service documentation/guides.

Cloud Data Platform Administrator

Business Analyst

• Maintain and update FISMA documentation for the client’s IT system portfolio
• Coordinate the Authority to Operate (ATO) process for applicable systems
• Draft, review, and maintain Privacy Impact Assessments (PIAs) for client systems
• Support data governance and privacy obligations
• Serve as a working-level point of contact with the client's security, privacy, and compliance functions
• Identify and escalate compliance gaps or changes in system posture
• Prepare and maintain documentation packages for periodic reviews
• Work directly with client program staff to document business requirements
• Translate stakeholder descriptions into structured requirements
• Develop and maintain process flow diagrams and functional specifications for application design
• Help prioritize and scope requirements
• Contribute to user acceptance testing and document outcomes
• Bridge communication between technical developers and business stakeholders

Analyst

• Partnering with stakeholders to define needs, analyze business processes, and design, test, and implement system solutions
• Configuring settings and approval hierarchies in Coupa to meet organizational requirements
• Research and develop solutions for the integration issues between Coupa and the finance system
• Managing Coupa updates, analyzing feature releases, and implementing new functionalities
• Document project deliverables such as requirements specification, design and test results.
• Analyze user needs to determine functional and cross-functional requirements.
• Performs functional allocation to identify required tasks and their interrelationships.
• Identifies resources required for each task.
• Define and manage application security.
• Other duties as assigned.

Functional Analyst, Coupa

Platform Engineer

• Lead the migration of legacy solutions into clean, model-driven Power Apps backed by Dataverse.
• Analyze legacy SharePoint solutions to understand data structures, business rules, permissions models, and operational dependencies.
• Independently design Dataverse data models, including tables, relationships, constraints, and security roles, aligned to business requirements.
• Plan and execute data migration from SharePoint lists and libraries into Dataverse, including data validation, transformation, and reconciliation.
• Modernize business processes by replacing SharePoint-centric workflows with Power Automate flows.
• Identify and address technical debt or architectural limitations during migration.
• Design and build Power Platform Premium solutions, including canvas apps and/or model-driven apps.
• Implement business logic using Power Automate, Dataverse rules, and application-level logic.
• Troubleshoot and resolve application issues across development, testing, and production environments.
• Develop operational reports and dashboards using Power BI over Dataverse-backed application data.

Agile Coach

Cloud Data Platform Administrator

Business Analyst

Functional Analyst, Coupa

Senior Power Platform Developer