FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
IFM Operations Manager
Cushman & WakefieldIFM Operations Manager responsible for onboarding, coaching, and compliance in facility management. Ensuring operational excellence and support across IFM teams.
About the role
Key responsibilities & impact- Lead onboarding and training programs for IFM Facility Managers and Technicians
- Maintain process documentation, playbooks, training materials, and onboarding programs
- Provide coaching and operational support to field teams
- Ensure compliance with overtime reporting, p-cards, preventive maintenance requirements, refrigerant management, safety training, and management agreements
- Manage communications, reminders, and deadline tracking across IFM teams
- Develop and maintain site/property repositories containing key facility information and documentation
- Support IFM resources, supplier information, and operational tools
- Conduct audits and partner with service line leaders on performance feedback
- Analyze operational metrics, identify service gaps, and implement corrective actions
- Drive best practices, innovation, efficiency improvements, and operational excellence initiatives
- Work with Team to Ensure Preventative Maintenance is programmed into CMMS tool and executed according to plan and budget
Requirements
What you’ll need- Bachelor’s degree in business administration or related field
- 8–10 years of commercial property management or facility management experience
- Strong background in financial reporting, variance analysis, and contract review
- Experience managing, developing, and motivating teams
- CMMS/work order management experience preferred
- Continuous Improvement Perspective
- Training and capability development
- Standard work/process governance
- Compliance management
- KPI and operational reporting
- Root-cause analysis and corrective actions
- Knowledge management
- Continuous improvement and best-practice deployment
Benefits
Comp & perks- health, vision, and dental insurance
- flexible spending accounts
- health savings accounts
- retirement savings plans
- life and disability insurance programs
- paid and unpaid time away from work
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Financial ReportingVariance AnalysisContract ReviewRoot-Cause AnalysisKPI ReportingProcess DocumentationPreventive MaintenanceOperational Metrics AnalysisContinuous ImprovementKnowledge Management
Soft Skills
Team DevelopmentCoachingCommunicationMotivationOperational Support