Technology Solutions Analyst

Cushman & Wakefield

Technology Solutions Analyst role providing support in Operations utilizing Yardi, Nexus, MRI systems, ensuring project quality and timely client assistance.

Posted 6/14/2026full-time🇺🇸 United StatesMid-LevelSenior💰 $55,165 - $64,900 per yearWebsite

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Monitor ServiceNow queue and respond to client requests for support in a timely manner
Document client requests and resolutions in ServiceNow
Ensure technology projects delivery of first-class quality within agreed budget and timeframe
Daily interaction with users to assist with questions and corrections needed within the System
Daily interaction as needed with various corporate departments to ensure accurate corrections are made
Recommendations to Management when additional training is needed with individuals
Assist users as needed for reporting and accounting questions within the System
Track trends of service requests and work with clients to mitigate recurring incidents

Requirements

What you’ll need

support to Operations at the Regional and Property level
experience with Yardi, Nexus, MRI
guidance on proper processes and procedures for accurate accounting

Benefits

Comp & perks

health, vision, and dental insurance
flexible spending accounts
health savings accounts
retirement savings plans
life and disability insurance programs
paid and unpaid time away from work

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

client supportdocumentationproject managementuser assistancerecommendationtrend analysis