Senior Account Director

Cushman & Wakefield

Sr. Account Director managing dynamic client accounts at Cushman & Wakefield.

Posted 6/9/2026full-timeLos Angeles • California • 🇺🇸 United StatesSenior💰 $212,500 - $250,000 per yearWebsite

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Manage the financial and contract performance outcome of one or more account teams.
Maintain a thorough understanding of the client’s business goals and strategies to align real estate services to contribute to these objectives.
Establish and implement the overall vision, strategy and performance metrics to the applicable service lines.
Develop and maintain strong client relationships.
Implement and manage account governance process.
Provide disciplined contract management to meet superior delivery of all contract deliverables.
Contribute to GOS Management team to develop service delivery strategies, structure service delivery model, alternative pricing, identify team members and lead multi-disciplinary team preparing responses to RFPs and presentations.
Have a thorough understanding of the C&W platform and identify existing and new opportunities for enhancing service solutions and capabilities.
Oversee risk mitigation and dispute resolution for client and C&W.
Lead and actively manage account talent in partnership with HR, including promotion of diversity & inclusion, talent reviews, performance reviews, succession planning etc.
Attract and maintain top talent and provide on-going mentoring to team for superior performance.
Drive collaboration and performance of all partners including Finance, HR, Sourcing, Legal, GCI etc.
Responsible for revenue generation, account P&L management, profitability and overall financial performance.
Contribute to the overall service and financial performance of C&W through effective cross-selling and relationship / contract expansion.
Ensure quantitative and qualitative analytics and evidenced-based decision making.

Requirements

What you’ll need

Minimum of 10 years at Senior Management level or other similar capacity
Experience in directly leading and managing multi-discipline teams
Client, P&L and contract management experience
Experience with high-level, complex transaction management including experience in contract management/compliance
Possess technical domain knowledge (one or more in IFM, PDS, TM, LA, SCON)
Skilled in financial analysis and knowledge of financial concepts
Ability to comprehend, analyze and interpret complex business documents
Strong proficiency with MS Office Suite (MS Word, Excel and PowerPoint)
Ability to read and understand commercial real estate transaction documents, such as a lease, purchase & sale agreement, sublease agreement, SNDA, estoppel, assignment agreement, etc.
Experience in Microsoft Power BI, Tableau, Alteryx and/or ESRI is a great value-add but not required.

Benefits

Comp & perks

health, vision, and dental insurance
flexible spending accounts
health savings accounts
retirement savings plans
life and disability insurance programs
paid and unpaid time away from work

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

financial analysiscontract managementP&L managementtransaction managementquantitative analyticsqualitative analyticsrisk mitigationdispute resolutionclient relationship managementperformance metrics

Soft Skills

leadershipmentoringcollaborationcommunicationstrategic thinkingclient managementteam managementdiversity and inclusionproblem-solvingdecision making