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Associate Manager, Portfolio Administration
Cushman & Wakefield
full-time
Posted on:
Location Type: Remote
Location: Remote • Montana • 🇺🇸 United States
Visit company websiteSalary
💰 $51,000 - $60,000 per year
Job Level
JuniorMid-Level
About the role
- Manage all Portfolio Administration services for a multitude of accounts
- Oversee associates and operations on a day-to-day basis ensuring work is completed and deadlines are met
- Provide leadership to staff with the goal of maximizing technology resources and improving processes
- Provide direction, coaching, and career development to assigned staff
- Provide new team integration and recruiting support including the interviewing and onboarding process
- Develop training and ensure all training and continuing education needs are met for each associate
- Create and maintain trust and strong relationships with team members, leadership, and clients
- Ensure account needs are met while following the scope outlined in the client service agreements
- Complete monthly billing for Portfolio Administration services for assigned clients
- Provide superior client service to internal and external clients
- Recommend new approaches, policies, and procedures to drive continual improvements in efficiency of services performed
- Continuously seek business expansion opportunities with existing clients and develop those opportunities
- Outline or oversee the continuous updates to the process playbooks
- Provide timely and accurate reporting to senior leadership and clients
- Handle or oversee monthly rent and other critical reporting for clients and senior leadership
- Partner with the Transition and Abstraction/Quality Control teams to onboard new accounts quickly and smoothly
- Provide regular feedback to leadership regarding issues, challenges, and areas for additional focus
- Execute special projects as assigned by senior leadership
- Collaborate with other divisions and Client entities including Transaction Management, Facilities Management, Construction/Design, legal, etc. as needed
- Support and assist with department and companywide initiatives and ensure company standards are implemented, met, and maintained
- Demonstrate initiative and reflect a sense of urgency in daily duties by meeting or improving upon deadlines
- Stay up to date on the latest industry standards and trends
Requirements
- Bachelor’s Degree preferred in any field; business, finance/real estate, accounting ideal
- 3+ years relevant work experience
- Ability to read and understand financial statements
- Strong interpersonal skills
- Ability to manage multiple high priorities
- Strong proficiency with MS Office Suite (MS Word, Excel and PowerPoint)
- Demonstrated leadership/management skills
- Strong Customer Service Skills
- Strong Communication Proficiency (oral and written)
- Presentation Skills
- Organization Skills
- Technical Proficiency
- Analytical Skills
- Research Skills
- Detail Oriented
- Interpersonal Skills
- Sense of Urgency
Benefits
- opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance
- flexible spending accounts
- health savings accounts
- retirement savings plans
- life and disability insurance programs
- paid and unpaid time away from work
- comprehensive benefits package
- competitive pay
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
financial statements readingportfolio administrationbillingreportingtraining developmentprocess improvementproject managementanalytical skillsresearch skillsdetail oriented
Soft skills
leadershipinterpersonal skillscustomer servicecommunication proficiencypresentation skillsorganization skillssense of urgencycoachingteam integrationrelationship building
Certifications
Bachelor's Degree
