Junior Operations Analyst

Cushman & Wakefield

Junior Operations Analyst at Cushman & Wakefield providing client support and managing operational standards. Assisting with incident resolution and ensuring adherence to organizational processes.

Posted 6/2/2026full-timeRemote • New York • 🇺🇸 United StatesJunior💰 $61,200 - $72,000 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

database applicationsworkflow analysisincident resolutiontechnology adoptionoperational standardsauditsdata analysisprocess improvementsystem presentations

Soft Skills

organizational skillsattention to detailanalytical skillsproactiveteam playerability to work under pressurecommunication skills

Tools & Technologies

WordExcel

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

client supportwhite-glove supportcorporate standardssafety proceduresoperational initiatives

About the role

Key responsibilities & impact

provides business and client support services, including incident resolution, technology adoption assistance, and white-glove support for executives
manages and maintains complex database applications, creates operational standards and playbooks
assists in analyzing workflows, conducting audits, and developing recommendations to enhance efficiency and quality
ensures adherence to corporate standards, safety procedures, and internal processes while supporting various operational and technical initiatives across the organization
training end users and assisting with deployment of new technology
developing and delivering clear, engaging system presentations to internal teams

Requirements

What you’ll need

Bachelor's Degree in technical area preferred
1-3 years experience in client facing support role
Good organizational skills, meeting deadlines and team player
Skew towards accuracy, proactive and attention to details
Analytical skills and aptitude for data and operational process
Ability to translate technical details from different customer contexts
Ability to work under pressure and ask for support when required
Proficiency in Word and Excel

Benefits

Comp & perks

health insurance
vision insurance
dental insurance
flexible spending accounts
health savings accounts
retirement savings plans
life insurance
disability insurance programs
paid and unpaid time away from work