Senior Digital Experience Product Manager

Cushman & Wakefield

Senior Digital Experience Product Manager leading the strategy and development for digital applications at C&W Services. Focused on enhancing maintenance and janitorial operational efficiency across U.S.

Posted 5/15/2026full-timeBoston • Massachusetts • 🇺🇸 United StatesSenior💰 $127,500 - $150,000 per yearWebsite

About the role

Key responsibilities & impact

Define and own the digital experience product vision for CWS applications supporting maintenance and janitorial services
Develop and maintain a clear product roadmap aligned with CWS business strategy and operational priorities
Identify opportunities to standardize and modernize applications to support scalable service delivery across U.S. accounts
Collaborate closely with the C&W Services Data team to optimize data collection, management, and the delivery of actionable insights that support business objectives
Oversee the end-to-end applications ecosystem supporting work management and preventive maintenance, janitorial inspections, workforce enablement, operational performance reporting, and client dashboards
Ensure strong integration and alignment across enterprise platforms, operational systems, and third-party technologies
Establish consistent digital standards and workflows aligned to CWS’s self-perform operating model
Develop scalable implementation frameworks to support new client onboarding and account expansion
Translate digital capabilities into clear value propositions for client engagements
Lead cross-functional collaboration across Engineering, Design, Data & Analytics, Operations, and Change Management
Monitor product performance and user feedback to drive continuous improvement

Requirements

What you’ll need

Bachelor’s degree preferred
5+ years of experience in Product Management, Digital Platforms, or Enterprise Applications
Demonstrated experience managing complex application ecosystems
Experience driving product standardization and scalable deployment models
Strong understanding of operationally intensive service businesses preferred (Facilities Management, IFM, Maintenance Services, or similar)
Proven ability to influence cross-functional stakeholders without formal authority

Benefits

Comp & perks

health, vision, and dental insurance
flexible spending accounts
health savings accounts
retirement savings plans
life and disability insurance programs
paid and unpaid time away from work

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product managementdigital platformsenterprise applicationsapplication ecosystemsproduct standardizationscalable deployment modelsdata collectiondata managementperformance reportingclient dashboards

Soft Skills

cross-functional collaborationinfluencing stakeholderscontinuous improvementcommunicationleadership