Sales Operations Analyst
Yuno
Tableau
Manager, Continuous Improvement & Service Delivery
Cushman & Wakefield
full-time
Posted on:
Origin: • 🇺🇸 United States • California, Florida
Visit company websiteSalary
💰 $127,500 - $150,000 per year
Job Level
Mid-LevelSenior
Tech Stack
Tableau
About the role
- Process Optimization: Analyze existing business processes to identify inefficiencies and areas for improvement.
- Cost Reduction: Identify and address cost inefficiencies within business operations.
- Data-Driven Insights: Utilize data analytics to assess business performance, uncover trends, and generate actionable insights.
- Strategic Planning: Collaborate with leadership to develop and execute strategic plans aimed at achieving business objectives and driving client success.
- Client Engagement: Work closely with client-facing teams to understand client needs and pain points. Use your subject matter expertise to develop tailored strategies and solutions that enhance client satisfaction and foster long-term relationships.
- Operational Triage: Apply your expertise remotely and onsite to address and resolve operational issues promptly. Develop and implement solutions to improve efficiency and effectiveness in addressing client and business challenges.
- Client RFP Support: Leverage your expertise to assist in responding to client RFPs, ensuring proposals are comprehensive and aligned with client needs. Provide insights and recommendations on solution architecture and project requirements. Collaborate with technical teams to ensure solutions are viable and aligned with strategic goals.
- Cross-Functional Collaboration: Partner with various departments, including sales, marketing, and operations, to ensure alignment of business processes and strategies with organizational goals.
- Innovation: Stay abreast of industry trends and emerging technologies. Identify opportunities for innovation and recommend new approaches to drive growth and improve business performance.
- Continuous Improvement: Foster a culture of continuous improvement by identifying best practices and implementing process enhancements. Encourage feedback and leverage insights to drive ongoing improvements.
Requirements
- Bachelor’s degree in Business Administration, Data Analytics, Engineering or a related field.
- Advanced degree or relevant certifications are a plus.
- Proven experience in business optimization, data analysis, or strategic planning roles, with a track record of driving operational improvements and business growth.
- Subject matter expertise relevant to client solutioning, operational triage, and solution architecture.
- Subject matter expertise in one or more core service lines (e.g. maintenance, engineering, janitorial, etc).
- Strong analytical skills with the ability to interpret complex data and provide actionable recommendations; ability to build statistical models, develop forecasts and communicate results effectively to senior business leaders.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and senior leadership.
- Experience with data analysis tools and software (e.g., Excel, Tableau, Power BI).
- Preferred Qualifications: Experience in maintenance, janitorial and/or office services.
- Advanced data analysis skills and proficiency in data visualization tools.
- Familiarity with quality management systems (QMS), GMP and compliance standards is a plus.
