Design Program Lead
Cushman & Wakefield
full-time
Posted on:
Location Type: Remote
Location: Illinois • North Carolina • United States
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Salary
💰 $127,500 - $150,000 per year
Job Level
About the role
- Define immediate and long-term program goals related to governance, operating model design, vendor performance, and cross functional alignment.
- Maintain strong partnerships across internal stakeholders, vendor partners, and adjacent service lines.
- Lead development and scalability of the A&E program delivery model in a fast paced, multistakeholder environment.
- Ensure adherence to all program standards, guidelines, SLAs, KPIs, and performance reporting requirements.
- Establish structured workflows, decision pathways, and communication protocols to support consistent program execution.
- Drive proactive issue resolution, root cause analysis, and solution development to improve delivery predictability.
- Oversee program level tools, templates, process documentation, and playbook maintenance.
- Guide vendor management practices, including capacity alignment, performance assessment, and continuous improvement initiatives.
- Support executive level briefings, strategic planning discussions, and program level reporting.
Requirements
- Bachelor’s degree in Architecture, Engineering, Construction, Real Estate, or related discipline
- 8+ years experience in design management, program management, or operational leadership within a multi-vendor environment
- Strong communication and presentation skills with the ability to facilitate cross functional alignment
- Proven ability to lead governance design, operational frameworks, and scalable delivery processes
- Strong analytical, organizational, and problem solving skills
- Demonstrated ability to navigate dynamic environments and manage shifting priorities
- Proficiency in Microsoft Office applications; familiarity with CAFM/IWMS or design related systems a plus
Benefits
- health, vision, and dental insurance
- flexible spending accounts
- health savings accounts
- retirement savings plans
- life and disability insurance programs
- paid and unpaid time away from work
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
program managementdesign managementoperational leadershipgovernance designoperational frameworksscalable delivery processesroot cause analysisperformance assessmentcapacity alignmentperformance reporting
Soft Skills
communication skillspresentation skillscross functional alignmentanalytical skillsorganizational skillsproblem solving skillsleadershipissue resolutionstrategic planningadaptability