Cushman & Wakefield

Governance QA Manager

Cushman & Wakefield

full-time

Posted on:

Location Type: Remote

Location: IllinoisNorth CarolinaUnited States

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Salary

💰 $110,500 - $130,000 per year

About the role

  • Develop, maintain, and govern the A&E program playbook, including standards, templates, and operating procedures.
  • Oversee the program’s QA/QC framework, including stage gate reviews and standards compliance checkpoints.
  • Conduct structured QA audits of digital deliverables.
  • Manage vendor tiering, allocation criteria, and adherence to program operating expectations.
  • Serve as the primary connection point between internal design governance, field operations, and external design partners.
  • Administer standards compliance reviews and document outcomes using structured QA/QC tools and protocols.
  • Capture lessons learned, performance metrics, and stakeholder feedback to drive continuous improvement.
  • Maintain version control for program documentation, standards, and procedural guidance.
  • Support reporting and performance tracking through data driven insights and audit results.
  • Facilitate consistent understanding and adoption of program standards across all delivery partners.

Requirements

  • Bachelor’s degree in Architecture, Engineering, Construction, or related field.
  • 5–7+ years experience in design governance, QA/QC, or technical standards management.
  • Strong understanding of design documentation standards, quality processes, and multi‑disciplinary coordination.
  • Demonstrated ability to develop and maintain formal documentation frameworks and process playbooks.
  • Excellent communication, facilitation, and organizational skills.
  • Strong analytical mindset and ability to synthesize performance and compliance data.
  • Proficiency with Microsoft Office; familiarity with CDE, QA/QC, or standards management platforms preferred.
Benefits
  • health, vision, and dental insurance
  • flexible spending accounts
  • health savings accounts
  • retirement savings plans
  • life and disability insurance programs
  • paid and unpaid time away from work
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
design governanceQA/QCtechnical standards managementdocumentation frameworksperformance metricsdata analysisversion control
Soft Skills
communicationfacilitationorganizationalanalytical mindsetcontinuous improvement
Certifications
Bachelor’s degree in ArchitectureBachelor’s degree in EngineeringBachelor’s degree in Construction