Salary
💰 $66,070 - $77,729 per year
About the role
- Manage a domestic portfolio life of lease after initial lease setup
- Abstracts term and conditions into system of record (SAP) (e.g. amendments, terminations, non-renewals, etc)
- Administers critical dates in accordance with the real estate lease agreements
- Processes landlord/tenant payments (e.g. rent, CAM, and other lease related charges)
- Perform landlord/tenant CAM/Opex reconciliations
- Ensure lease data is compliant for lease accounting reporting (FASB)
- Reviews and approves work performed by other lease management specialists
- Request/collect outstanding landlord security deposits
- Updates system of record when discrepancies are identified through approval process and/or data integrity report
- May provide guidance and training as needed
- Request vendor setup from vendor management team and aligns in system of record
- May participate in system testing
- Request certificate of insurance for new leases and/or new landlord entity
- Manage all Portfolio Administration services for a specific team/account
- Oversee associates and operations on a day-to-day basis ensuring work is completed and deadlines are met
- Provide leadership to staff with the goal of maximizing technology resources and improving processes
- Provide new team integration and onboarding process
- Support new hire training
- Create and maintain trust and strong relationships with team members
- Ensure specified account needs are met across team
- Recommend new approaches, policies, and procedures to drive continual improvements in efficiency of services performed
- Outline or oversee the continuous updates to the process playbooks
- Support timely and accurate reporting to senior leadership and clients
- Handle or oversee monthly rent and other critical reporting for clients and senior leadership
- Provide regular feedback to leadership regarding issues, challenges, and areas for additional focus
- Execute special projects as assigned by senior leadership
- Collaborate with other divisions and Client entities including Transaction Management, Facilities Management, Construction/Design, legal, etc. as needed
- Support and assist with department and companywide initiatives and ensure company standards are implemented, met, and maintained
- Demonstrate initiative and reflect a sense of urgency in daily duties by meeting or improving upon deadlines
- Stay up to date on the latest industry standards and trends
Requirements
- Bachelor’s Degree preferred in any field; business, finance/real estate, accounting ideal
- 3+ years relevant work experience
- Ability to read and understand financial statements
- Strong interpersonal skills
- Ability to manage multiple high priorities
- Strong proficiency with MS Office Suite (MS Word, Excel and PowerPoint)
- Strong Customer Service Skills
- Strong Communication Proficiency (oral and written)
- Organization Skills
- Technical Proficiency
- Analytical Skills
- Research Skills
- Detail Oriented
- Sense of Urgency