Clearly communicate insights and recommendations to the team backed by data
Help define subsets of the total addressable market where C&W Services has a higher likelihood of winning business
Collaborate with the Business Development organization and deliver a win/loss analysis to ensure target alignment
Work with the Operations teams to identify opportunities for revenue and margin expansion and retention within our existing base of clients
Support marketing & CRM campaigns with audience definition and list operations for outbound marketing campaigns that deliver against revenue-driving goals
Work with the Marketing team to analyze and report on campaign results and user behavior to identify opportunities to improve targeting and engagement
Collaborate with the Solutions team to align target markets with a solutions-view on feasibility with a goal of helping the team identify opportunities for new or enhanced solutions and services
Partner with the Technology team on predictive analytics, segmentation, and modeling
Contribute to ideation process with strategic insights, supporting the development of CRM tactics and revenue driving opportunities

Requirements

3+ years of demonstrated success in a segmentation, business, and/or CRM analytics role
Experience working with Salesforce
Knowledge of Python and SQL; HTML and CSS is a plus
Analytically minded strategic thinker who can proactively identify opportunities for growth
Commitment to interpersonal effectiveness
Ability to champion ideas and execute in an expedited time frame and to establish trust and maintain a collaborative spirit working cross-functionally in the organization
Champions diversity and creates an environment of inclusion
Possesses a growth mindset and works with positive intent
Promotes continuous improvement, embraces change and is a change agent

Benefits

health, vision, and dental insurance
flexible spending accounts
health savings accounts
retirement savings plans
life and disability insurance programs
paid and unpaid time away from work

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

PythonSQLHTMLCSSCRM analyticssegmentationpredictive analyticsdata analysiswin/loss analysisrevenue expansion

Soft skills

interpersonal effectivenessstrategic thinkingcollaborationtrust buildingchange managementgrowth mindsetpositive intentcontinuous improvementchampioning ideasinclusion