Customer Success Operations Lead
Cushman & Wakefield
full-time
Posted on:
Location Type: Remote
Location: Alabama • Florida • United States
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Salary
💰 $131,750 - $155,000 per year
Job Level
About the role
- Own Gainsight administration and its integrations
- Design and optimize dashboards for client success teams
- Produce executive-ready client reports and insights
- Manage data quality and best practices for CSMs and stakeholders
Requirements
- Gainsight administration experience
- Smartsheet solution design and reporting
- Ability to create executive-level summary narratives
- Strong analytical and data management skills
- Project management experience
- Collaboration with client success and sales teams
Benefits
- health, vision, and dental insurance
- flexible spending accounts
- health savings accounts
- retirement savings plans
- life and disability insurance programs
- paid and unpaid time away from work
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Gainsight administrationSmartsheet solution designdata managementdashboard designreporting
Soft skills
analytical skillsproject managementcollaborationcommunication