Senior Account Director
Cushman & Wakefield
full-time
Posted on:
Location Type: Hybrid
Location: Los Angeles • California • 🇺🇸 United States
Visit company websiteSalary
💰 $212,500 - $250,000 per year
Job Level
Senior
Tech Stack
Tableau
About the role
- Manage the financial and contract performance outcome of one or more account teams.
- Maintain a thorough understanding of the client’s business goals and strategies to align real estate services to contribute to these objectives.
- Establish and implement the overall vision, strategy and performance metrics to the applicable service lines.
- Develop and maintain strong client relationships.
- Implement and manage account governance process.
- Provide disciplined contract management to meet superior delivery of all contract deliverables.
- Contribute to GOS Management team to develop service delivery strategies, structure service delivery model, alternative pricing, identify team members and lead multi-disciplinary team preparing responses to RFPs and presentations.
- Have a thorough understanding of the C&W platform and identify existing and new opportunities for enhancing service solutions and capabilities.
- Oversee risk mitigation and dispute resolution for client and C&W.
- Lead and actively manage account talent in partnership with HR, including promotion of diversity & inclusion, talent reviews, performance reviews, succession planning etc.
- Attract and maintain top talent and provide on-going mentoring to team for superior performance.
- Drive collaboration and performance of all partners including Finance, HR, Sourcing, Legal, GCI etc.
- Responsible for revenue generation, account P&L management, profitability and overall financial performance.
- Contribute to the overall service and financial performance of C&W through effective cross-selling and relationship / contract expansion.
- Ensure quantitative and qualitative analytics and evidenced-based decision making.
Requirements
- Minimum of 10 years at Senior Management level or other similar capacity
- Experience in directly leading and managing multi-discipline teams
- Client, P&L and contract management experience
- Experience with high-level, complex transaction management including experience in contract management/compliance
- Possess technical domain knowledge (one or more in IFM, PDS, TM, LA, SCON)
- Skilled in financial analysis and knowledge of financial concepts
- Ability to comprehend, analyze and interpret complex business documents
- Strong proficiency with MS Office Suite (MS Word, Excel and PowerPoint)
- Ability to read and understand commercial real estate transaction documents, such as a lease, purchase & sale agreement, sublease agreement, SNDA, estoppel, assignment agreement, etc.
- Experience in Microsoft Power BI, Tableau, Alteryx and/or ESRI is a great value-add but not required.
Benefits
- Health insurance
- Vision insurance
- Dental insurance
- Flexible spending accounts
- Health savings accounts
- Retirement savings plans
- Life insurance
- Disability insurance
- Paid time off
- Unpaid time away from work
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
contract managementfinancial analysisP&L managementtransaction managementanalyticscompliancereal estate documentationrisk mitigationdispute resolutionservice delivery strategies
Soft skills
client relationship managementteam leadershipmentoringcollaborationstrategic planningcommunicationdiversity and inclusionperformance managementdecision makingtalent management