Senior Director, Communications
Trellix
Senior Communication & Change Specialist
Cushman & Wakefield
full-time
Posted on:
Location Type: Remote
Location: Remote • California, Florida, Illinois, Tennessee, Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $89,250 - $105,000 per year
Job Level
Senior
About the role
- Serve as a bridge between the central corporate organization and account team to ensure alignment and effectiveness of communication tactics.
- Own the comprehensive strategy, planning, design/development, and delivery of all account-wide communications.
- Functions as a strategic and proactive advisor for messaging and narrative creation, collaborating with the account executive team to develop focused and impactful communications for varied stakeholder audiences.
- Ensure all internal account messaging aligns with enterprise communication, engagement, and change management strategies.
- Address ad-hoc internal account communication needs including but not limited to business updates, policy rollouts, and change initiatives.
- Manage content creation for various internal channels (emails, newsletters, intranet, presentations) with appropriate tone and branding.
- Manage and deploy pulse surveys, sentiment tracking, and feedback mechanisms to gauge communication and change initiative effectiveness.
- Summarize insights and trends to inform continuous improvement.
- Track communication effectiveness through analytics, surveys, and feedback tools.
- Recommend improvements based on measurable outcomes and stakeholder input.
- Facilitate collaboration with subject matter experts (SMEs) to ensure accurate and timely content.
Requirements
- A bachelor’s degree in communications, marketing, organizational development, or related discipline.
- 3-5 years of experience in internal communications, change management support, or employee engagement roles.
- Proven track record in executing change communications that align with broader enterprise strategies.
- Superior written communication, facilitation, and storytelling abilities, complemented by advanced proficiency in PowerPoint.
- Strategic mindset with the capacity to align communication and engagement initiatives with organizational vision and objectives.
- Strong coordination and interpersonal skills, effective across various functional areas and levels.
- Proficient in utilizing Microsoft 365, SharePoint, survey platforms (such as Qualtrics, Smartsheet, MS Forms), and project management tools.
Benefits
- health, vision, and dental insurance
- flexible spending accounts
- health savings accounts
- retirement savings plans
- life, and disability insurance programs
- paid and unpaid time away from work
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
internal communicationschange managementemployee engagementcontent creationanalyticsstorytellingcommunication strategysurvey deploymentfeedback mechanismsstakeholder engagement
Soft skills
written communicationfacilitationstrategic mindsetcoordinationinterpersonal skills
