Data Analyst, User Operations

Cursor

Data Analyst analyzing support data to drive decisions for Cursor's users, collaborating with Engineering and Product teams to provide insights.

Posted 6/24/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Build and own the reporting layer for Support
Partner with Support leadership for data-driven decisions
Maintain the multi-signal model behind bug and issue prioritization
Design dashboards for internal and customer-facing audiences
Own data quality, governance, and reliability for Support data products
Surface Voice of Customer trends to Product, Engineering, and GTM

Requirements

What you’ll need

5+ years of experience in data analytics, analytics engineering, or a similar role
Strong SQL skills
Comfortable building models and transformations (dbt or equivalent)
Built reporting and dashboards in production
Ability to take vague operational questions and turn them into the right analysis
Clear communication with technical and non-technical stakeholders
Self-directed and comfortable owning ambiguous problems end to end

Benefits

Comp & perks

Health insurance
retirement plans
paid time off
flexible work arrangements
professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analyticsanalytics engineeringSQLdbtreportingdashboardsdata qualitydata governancedata reliabilitydata modeling

Soft Skills

clear communicationself-directedproblem-solvingstakeholder managementdata-driven decision makingownershipanalytical thinkingcollaborationadaptabilitycritical thinking