Client Support Specialist
Currenxie
full-time
Posted on:
Location Type: Hybrid
Location: Quarry Bay • 🇭🇰 Hong Kong
Visit company websiteJob Level
JuniorMid-Level
About the role
- Onboarding new clients: assist new clients to understand how to use their Global Account and set them up for success with Currenxie
- Communication across the business: communicate with the Compliance, Operations, Technology, and Marketing teams to convey client feedback and sentiments
- Problem-solving and support: resolve client related issues with your own expertise and the help of the other members of the Currenxie team
Requirements
- Problem solving skills
- Ability to take responsibility
- Work ethic: enthusiastic, motivated, and proactive approach to work
- Interpersonal skills: personable, approachable, and comfortable communicating with people from diverse cultures
- Workflow management: ability to multi-task, prioritise and manage deadlines on a daily basis
- Communication: Fluent English is required
- University degree and two years’ experience in finance or customer service preferred.
Benefits
- Health insurance
- Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
problem solvingresponsibilitywork ethicinterpersonal skillsworkflow managementcommunication
Certifications
university degree