Operations Supervisor – Payment Posting

Currance

Payment Posting Supervisor managing teams in complex hospital environments for insurance payment processing. Ensuring compliance and productivity while training and mentoring staff remotely.

Posted 6/5/2026full-timeRemote • Arizona, California, Colorado, Florida, Illinois, Iowa, Montana, Nevada, New Jersey, New York, North Carolina, Oklahoma, Pennsylvania, South Dakota, Tennessee, Texas, Virginia, Washington, Wisconsin • 🇺🇸 United StatesJuniorMid-Level💰 $55,000 per yearWebsite

About the role

Key responsibilities & impact

Lead interviews for potential Posting staff and Team Lead candidates.
Ensure team members consistently comply with HIPAA, state, and federal laws and guidelines.
Provide ongoing training and mentorship to staff.
Monitor productivity standards and quality, ensuring all team members meet expectations.
Review team member quality and coach and mentor team on any negative trends.
Assess team member performance daily and provide coaching if key metrics are not achieved.
Escalate employee deficiencies to management if coaching does not result in improvement.
Communicate team and individual progress with the Shared Services Manager.
Administer disciplinary actions and implement Employee Success Plans as needed.
Promote a positive work environment and encourage teamwork.
Ensure the accuracy and approval of team member payroll.
Complete performance evaluations for all staff.
Track and resolve outstanding monies/EOB’s that can’t be posted.
Ensure client policies around denial posting, contractual write offs etc. are followed.
Stay up to date with payer updates and process changes to ensure accurate posting.
Lead and participate in daily shift briefings.
Investigate problem accounts as identified.
Escalate unresolved client IPO issues to management.
Train all new hires on both client and Currance workflows.
Collaborate with management to develop policies.
Participate in limited travel as required.
Complete all assigned projects in a timely manner.
Perform additional duties as needed.

Requirements

What you’ll need

High school diploma or equivalent required.
Bachelor’s degree in healthcare management or a related field is preferred.
CRCR certification required or must be obtained within 90 days of hire.
At least 2 years of experience working with insurance payors, EOB’s, claims processing and posting of insurance and patient cash.
Proven experience with complex insurance claims, high-value denials, and escalation strategies to secure payment.
Experience with EMR systems such as Meditech, Epic, Cerner, Allscripts, Nextgen, or similar platforms for billing and account resolution.
Proficiency in Microsoft Office Suite, Teams, and various desktop applications.

Benefits

Comp & perks

Health insurance
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

claims processinginsurance postingEOB processingperformance evaluationcoachingmentorshipescalation strategiespayroll accuracypolicy developmentproblem investigation

Soft Skills

leadershipcommunicationteamworkmentoringcoachingorganizational skillsconflict resolutionpositive work environmentproductivity monitoringemployee engagement

Certifications

CRCR certificationBachelor’s degree in healthcare management